Demo

Greeter

The HEAT Group
Miami, FL Part Time
POSTED ON 3/4/2025
AVAILABLE BEFORE 4/4/2025

The Miami HEAT and the Kaseya Center are hiring enthusiastic individuals to ‘ELEVATE’ the experience of each guest who attends or visits our facility.  Greeters are responsible for a wide range of duties which include but are not limited to proactively assisting guests with inquiries, directing guests to their seating section, providing accurate facility information (nearest ATM, Guest Services location, store locations, F&B options, interactive experiences taking place during the event, Miami HEAT/Kaseya Center upcoming events) and providing a safe environment. Schedule and hours are event-based, which primarily take place Monday-Friday in the evening, Saturday/Sunday anytime, and holidays. Responsibilities include but are not limited to:

  • Demonstrate a fun, fan-friendly attitude and professional appearance at all times.
  • Welcome all guests upon entry/exit with a warm welcome/thank you for coming, see you soon/next game, and provide the date and opponent name. 
  • Address and resolve any guest question or concern that may arise in a quick, polite & courteous manner.
  • Maintains professional communication during all HEAT games and Arena events.
  • Understand and enforce NBA and facility policy and procedures, which includes walking up and down aisles to while monitoring guest behavior.
  • Ability to work effectively within a team in a fast-paced environment.
  • Keep aisles and walkways clear of guests.
  • Stay alert at all times.
  • Positions are located inside/outside the facility and both above and beneath street level.

Desired Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Must be available to work nights and weekends up to or beyond midnight.
  • Must be able to lift at least 10 pounds
  • Demonstrate understanding and familiarity with mobile apps preferred.
  • Previous guest services experience preferred.
  • Excellent communication skills.
  • Bilingual in English & Spanish is a plus.

Event Staff Benefits

  • Competitive Pay Rates
  • Overtime Pay (I.5 times regular rate) on Company Observed Holidays
  • Paid Training
  • Free Parking
  • Discounted Employee Meals
  • 30% discount at Miami HEAT Retail Store
  • Eligible for monthly MVP Recognition Program
    • (Most Valuable Players will receive Game Tickets with Parking, In-Game Recognition, Dinner, Concessions Voucher, and a Photo with the Championship Trophies)
  • Arena Talent Experience & Department Raffles
  • End of Season Performance Bonus Program*

*must meet required criteria

 

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender/gender identity, age, disability, marital status, sexual orientation, pregnancy, genetic information, national origin, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. EOE & DFWP

If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

What is the career path for a Greeter?

Sign up to receive alerts about other jobs on the Greeter career path by checking the boxes next to the positions that interest you.
Income Estimation: 
$28,347 - $36,593
Income Estimation: 
$33,014 - $42,693
Income Estimation: 
$27,929 - $34,110
Income Estimation: 
$28,347 - $36,593
Income Estimation: 
$33,380 - $42,539
Income Estimation: 
$30,661 - $47,520

Sign up to receive alerts about other jobs with skills like those required for the Greeter.

Click the checkbox next to the jobs that you are interested in.

  • Bilingual Skill

    • Income Estimation: $52,922 - $71,535
    • Income Estimation: $50,271 - $79,025
  • Customer Engagement Skill

    • Income Estimation: $57,605 - $99,864
    • Income Estimation: $56,907 - $123,331
View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

Job openings at The HEAT Group

The HEAT Group
Hired Organization Address Miami, FL Full Time
The Miami HEAT and Kaseya Center Arena is looking for an experienced audio engineer to assist with the day-to-day and ev...
The HEAT Group
Hired Organization Address Miami, FL Part Time
Do you want to work for a Championship organization? We have the job for you! The Miami HEAT Broadcast Services team is ...
The HEAT Group
Hired Organization Address Miami, FL Full Time
Do you want to work for a Championship organization? We have the job for you! The Miami HEAT Digital Content Team is see...
The HEAT Group
Hired Organization Address Miami, FL Full Time
Content Summary : Junior Graphic Designer at Miami, for The HEAT GroupDo you want to work for a Championship organizatio...

Not the job you're looking for? Here are some other Greeter jobs in the Miami, FL area that may be a better fit.

Greeter

Hillstone Restaurant Group, Coral, FL

GREETER

Grieco Nissan of Delray Beach, Miami, FL

AI Assistant is available now!

Feel free to start your new journey!