Fulfillment Supervisor

OBJECTIVES:
Under the direction of the Fulfillment Supervisor and Inventory and Logistics Manager, the Fulfillment Specialist will oversee inventory levels of sellable goods and ensure the accurate shipment of products. This role is responsible for maintaining the cleanliness and organization of the inventory room and assisting in writing SOPs applicable to the position.

RESPONSIBILITIES: Fulfillment

• Follow SOPs for order fulfillment, utilizing Zoey, Asana, and Cin7 Core under the direction of the Fulfillment Supervisor.
• Ensure all orders are pulled from inventory correctly and quality-checked before packing.
• Manage the end of the Asana pipeline for fulfillment.
• Oversee the system for partial order tracking and work with the Fulfillment Supervisor to improve processes.
• Process waste per departmental policy and schedule.
• Perform other duties as assigned.

Shipping Supply Inventory

• Manage the intake of all sellable products.
• Maintain accurate inventory updates/counts and conduct scheduled audits (daily counts).
• Perform inventory counts and scheduled audits on shipping materials.
• Pull reports on inventory levels as needed.
• Manage the QC rejection shelf and coordinate with the Inventory and Logistics Manager to resolve issues.
• Assist in the onboarding of new inventory management software and utilize the system when fully implemented.

Production

• Provide additional production support as needed, in coordination with fulfillment tasks.
• Follow SOPs for product packaging, production, and compliance.

MINIMUM QUALIFICATIONS:

• Strong multitasking, organizational skills, and attention to detail.
• Ability to solve problems innovatively.
• Excellent written and verbal communication skills.
• Ability to follow instructions and adhere to SOPs as outlined.
• Proactive communication on departmental needs.

WORK ENVIRONMENT:

The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations will be considered to enable individuals with disabilities to perform essential functions.

Physical Demands:

• Frequently required to stand, walk, and sit.
• Frequently required to talk and/or hear.
• Must occasionally lift and/or move up to 40 lbs.
• Occasionally required to stoop, kneel, and crouch.
• Frequently uses hands to handle, feel, or move objects, tools, or controls, reach with hands and arms, and write.
• Requires close vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
• Noise levels in this environment are usually quiet to moderate.

Tools & Equipment Used:

• Phone.
• Computer system.
• Copy and fax machine, typewriter, calculator.
• First aid equipment, fire extinguisher.

Job Type: Full-time

Pay: From $19.00 per hour

Expected hours: 38 – 42 per week

Benefits:

• 401(k)
• Employee discount
• Health insurance
• Paid time off

Schedule:

• Monday to Friday

Work Location: In person

Salary : $19