Program Support Specialist- SOM

Join the HJF Team!

HJF is seeking an Program Support Specialist to be responsible for providing quality control and daily processing of all student records. Implements process improvements and conducts daily processing of student related activities to ensure compliance with Institution, DoD, Federal, and State regulations. Assist in the OUR analysis and implementation of quality improvement. Conducts quality control on various student records tasks starting with the admission application process to graduation for all USU programs.

• Establish and maintain student performance databases for each pre-clerkship teaching module; summarizing data across modules and preparing appropriate module performance reports.
• Analyzing data for trends and identifying students having academic difficulty; Advising management/POCs and making recommendations as requested.
• Develops and executes planning for Annual White Coat Ceremony.
• Coordinates the First Year Student Interview Program by establishing interview schedules for all new medical students, assures all students are compliant with requirements and reviews interview summaries and records them in their files.
• Establishes, reviews and updates OSA recurring student rosters and reports. (includes student directory, new student biographies and photo rosters)
• Maintains Student Affairs Office website to include publication of new student orientation data, class officer election statements, and other related student guides and information.
• Assists with administration of transition, orientation and support programs for prospective students and first and second year medical students, to include the Host, Sponsor, Orientation and Award Programs. Acts as contact point for medical students and their families as they transition to the University. Assists new and continuing students in matters related to student government, interest group participation and related student activities.
• Establishes, coordinates and maintains office records of assigned program areas in accordance with established regulations, USUHS instructions, and office procedures. Consolidates and purges unnecessary or obsolete information and secures records in accordance with established office procedures.
• Manages the scheduling and organization of various periodic meetings that discuss the potential or current problems facing students, faculty or the conditions of the teaching facility or materials.
• Utilize current office software and programs to produce a variety of products to include student biographies, student directories and visitor and student absence rosters. Apply knowledge of varied and advanced functions of word processing software to prepare and edit documents in numerous specialized formats and editorial requirements necessary for publication.
• May perform other duties and responsibilities as assigned or directed by the supervisor.

Education and Experience

• High school diploma or GED required. Bachelor’s degree preferred.
• Minimum of 3-5 years of experience is required

Required Knowledge, Skills and Abilities

• Knowledge of organizational objectives; ability to meet deadlines of projects.
• Excellent communication, and interpersonal skills.
• Ability to work completely independently; and ability to use sound judgment.
• Knowledge of the mission, functions, and goals of the Office and USUHS sufficient to effectively plan, coordinate, and perform numerous assignments associated with the education of medical students.
• Ability to obtain and maintain a T1/Public Trust background check and Common Access Card (CAC).

Work Environment

• This position will take place primarily in an office setting.

Physical Capabilities

• Ability to stand or sit at a computer for prolonged periods.

• The hourly range for this position is $24.09-$33.65. Actual rate will be determined based on experience, education, etc.

• HJF offers a comprehensive suite of benefits focused on your health and well-being, from medical, dental, and vision coverage to health savings and retirement plans, and more.

Employment with HJF is contingent upon successful completion of a background check, which may include, but is not limited to, contacting your professional references, verification of previous employment, education and credentials, a criminal background check, and a department of motor vehicle (DMV) check if applicable. Any qualifications to be considered as equivalents, in lieu of stated minimums, require the prior approval of the Chief Human Resources Officer.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

Any qualifications to be considered as equivalents, in lieu of stated minimums, require the prior approval of the Chief Human Resources Officer.