Logistics Specialist

Job Summary:

The Logistics Specialist is responsible for servicing the commercial (Workplace Solutions) and/or logistics storage projects of our warehousing facility. Monitors each project from start to finish to assure we are meeting the expectations of our clients. Knows the product well and assist with all phases of commercial storage. Provides oversight to others working with this product line. Maintains frequent contact with clients and inside warehouse personnel. Must maintain strong organization and communication for success.

Duties/Responsibilities:

• Receive information for new warehousing projects as they are awarded to Hilldrup.
• Become familiar with all products in the warehouse(s) for delivering the best service to our clients.
• Oversee the workload of warehouse staff assisting with this product line.
• Work closely with operations to assure proper manpower is assigned to each project as needed.
• Learn the electronic bar-code inventory system for customer product.
• Assist with presentations to corporate prospects as requested and needed. Demonstrate our inventory system when needed.
• Prepare necessary paperwork associated with warehouse projects.
• Email scanned paperwork to clients in a timely fashion.
• Maintain proper documentation for all work associated with each client so invoicing will be accurate and efficient.
• Work closely with Warehouse Manager to distribute warehouse labor in efficient locations to accommodate each day’s workload.
• Communicate project “issues” to the Operations Manager when/if they arise
• Crosstrain with other areas of the warehousing and coordinating to maintain coverage for our clients in the event an associate is out.
• Identify exceptions or problems as they arise (be pro-active); act with initiative to anticipate and resolve problems, communicate with customer, management and service providers to identify solutions to any issues that surface.
• Apply expenses accurately against the job to assure we account for all activity. You will be intimately familiar with each job and have the ability to assure proper documentation of pertinent revenues and expenses.
• Performs other duties as assigned.

Values/Competencies:

• Empowered Accountability:
• You are Hilldrup to the customer.
• When a challenge arises, we are personally responsible for taking ownership and providing a timely and clear resolution.
• Uncompromised Integrity:
• We show respect and integrity to our customers, partners and each other in all that we do and at all times, even when no one is watching.
• Unwavering Commitment:

We are committed to our customers, each other and our Hilldrup values with steadfast resolve.

• Fearless Communication:

Let your voice be heard and listen!

• Infectious Positivity:

People want to be around and do business with people who are positive and happy. There are two ways to look at every situation – we focus on the positive side.

• Purposeful Agility:

Flexibility is the key in developing long-term business success. But we do it with purposeful plan.

Required Skills/Abilities:

• Excellent verbal and written communication skills.
• Excellent interpersonal and customer service skills.
• Excellent organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.
• Strong analytical and problem-solving skills.
• Ability to prioritize tasks and to delegate them when appropriate.
• Ability to function well in a high-paced and at times stressful environment.
• Proficient with Microsoft Office Suite or related software.
• Professionalism

Preferred Qualifications:

• Logistics/commercial services experience.

Primary Work Location: Works in an office environment.

Physical Demands: Work is performed in a typical, comfortable interior work environment which does not subject the employee to any unpleasant elements; individual has discretion in relation to walking, standing etc., and has minimal exposure to physical risks.

Why Hilldrup?

• Competitive salary with performance-based incentives.
• Comprehensive benefits package, including health, dental, and retirement plans.
• Opportunities for career growth and development.
• A supportive and collaborative work environment.
• Be part of a company with a legacy of excellence in the moving and logistics industry.

Hilldrup is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Incumbents offered this position must successfully complete a background and drug test to continue with employment.