What are the responsibilities and job description for the Barista Galveston Island Hilton position at The Hilton?
Overview:
The Barista is responsible for providing the highest quality of service to guests in an attentive, courteous and efficient manner. The Barista promotes coffee consumption by educating customers; selling coffee and coffee grinding and brewing equipment, accessories and supplies. Prepare and serve a variety of coffee drinks, along with pastries gelato and cookies.
Responsibilities:- Perform cashiering functions by closing checks and preparing end of shift paperwork.
- Perform opening and closing procedures and side-work duties according to station rotation assignment and established checklist.
- Be familiar with fire extinguishers, locations and know how to use them.
- Sell coffees and coffee grinding and brewing equipment by explaining differences in coffee beans and coffee preparation machines, demonstrating how brewing equipment operates.
- Maintains inventories by replenishing coffee bean supply, stocking coffee brewing equipment, maintaining supplies, pastries, cookies and gelato for coffee bar.
- Maintain safe and healthy work environment by following organization standards and sanitation regulations.
Education & Experience:
- High School Diploma or equivalent and/or experience in a hotel or a related field preferred.
Physical requirements:
- Flexible and long hours sometimes required.
- Medium work – Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
- Ability to stand during entire shift.
Mental Requirements:
- Must be able to convey information and ideas clearly.
- Must be able to evaluate and select among alternative courses of action quickly and accurately.
- Must be able to multi task.
- Must be able to show initiative in job performance, including anticipating what needs to be done before it becomes a necessity.
- Must routinely meet deadlines.
- Must be effective at listening to, understanding, and clarifying the concerns and issues raised by co-workers and guests.
- Must be able to work with and understand financial information and data, and basic arithmetic functions.