What are the responsibilities and job description for the Front of the House Manager position at The Hog & Hen?
Job Summary:
We are seeking an experienced and motivated FOH Manager to join our team. As a FOH Manager, you will be responsible for overseeing the daily performance of our FOH staff operations, ensuring exceptional customer service, and maintaining high standards of food quality and cleanliness. The ideal candidate will have strong leadership skills, a passion for the hospitality industry, and a proven track record of success in restaurant management.
Responsibilities:
- Train and supervise staff members to ensure excellent customer service and adherence to company policies and procedures
- Develop and implement strategies to increase sales and profitability
- Monitor food quality and presentation to ensure consistency and customer satisfaction
- Handle customer inquiries, complaints, and resolve any issues in a timely manner
- Maintain a safe and sanitary work environment, following all health and safety regulations
- Provide recommendations for curating drink and cocktail menu
- Conduct regular staff meetings to communicate updates, provide training, and address any concerns
Experience:
- Proven experience as a FOH Manager or similar role in the hospitality industry
- Strong knowledge of restaurant operations, including POS systems, inventory control, and food handling regulations
- Excellent leadership skills with the ability to motivate and inspire a team
- Experience in interviewing, hiring, training, and managing staff members
- Exceptional customer service skills with a focus on creating a positive dining experience for guests
We offer competitive compensation based on experience.
If you are a dedicated professional with a passion for the restaurant industry and have the skills necessary to excel in this role, we would love to hear from you. Apply now to join our team as a Front of the House Manager!
Job Type: Full-time
Pay: $38,000.00 - $51,500.00 per year
Benefits:
- Employee discount
- Paid time off
- Paid training
Experience level:
- 3 years
Shift:
- Evening shift
- Morning shift
Weekly day range:
- Every weekend
- Monday to Friday
Work Location: In person
Salary : $38,000 - $51,500