What are the responsibilities and job description for the Call Center Specialist position at The Hollister Group?
Call Center Specialist
Our client, an auto and home insurance company, is looking to hire a Call Center Specialist on a contract basis. The ideal candidate will thrive in providing outstanding customer service and ensuring a positive experience for every client. Training is provided as well as growth opportunities to support your development. No prior insurance experience is required.
Hybrid schedule, 4 days onsite.
Pay : $19 / hr
Responsibilities :
- Listen attentively to customers and engage with them in a positive, empathetic manner, ensuring a clear understanding of their needs.
- Maintain professionalism and courtesy in all interactions with customers and third parties.
- Transfer calls and connect callers to the correct department or person.
- Perform additional duties as required.
Qualifications :
Our Commitment to Diversity, Equity & Inclusion
The Hollister Group is an equal opportunity employer. We welcome and encourage applications from people who are under-represented in their respective occupation or position.
Salary : $19
