What are the responsibilities and job description for the Sales and Customer Service Professional position at The Hollister Group?
The Client Service Liaison role at The Hollister Group requires a skilled professional with expertise in customer support and relationship management. As a key contact for our clients, you will be responsible for ensuring seamless communication, addressing concerns promptly, and delivering tailored solutions to meet their evolving needs.
Your main responsibilities will include managing client accounts, developing and maintaining positive relationships, and escalating complex issues to senior leadership when necessary. You will also be required to stay up-to-date on industry trends, products, and services to provide informed recommendations and guidance to clients.
To excel in this position, you should possess excellent communication and problem-solving skills, as well as the ability to work effectively in a collaborative environment. A high school diploma or equivalent is necessary, with a bachelor's degree preferred. Additionally, at least one year of experience in customer-facing roles is required, along with proficiency in Microsoft Office and a strong understanding of customer service principles and best practices.
