What are the responsibilities and job description for the Concierge position at The Hongkong and Shanghai Hotels LTD?
Working alongside the Chef Concierge at The Peninsula Beverly Hills, we are seeking a Concierge who possesses a genuine warmth and sense of hospitality.
Work for an award-winning luxury hotel group
Learn and grow within a diverse multi-outlet property
Exceptional benefits package
Key Accountabilities
Provide information & assistance to guests regarding City & Hotel attractions or points of interest
Maintain communication with Front Desk and other departments regarding guest activity or special needs.
Exemplify our unique and highly personalized approach to service providing that "feeling of family" for our guests
General Requirements
Strong communication skills
Experience in customer service in a luxury hotel or other luxury customer service environment
An open and flexible schedule with the ability to work on the weekends and holidays
Knowledge of Opera system a plus
Benefits we offer :
100% company-paid medical, dental and vision coverage
Paid time off
Complimentary employee meals
Complimentary car parking (onsite)
Complimentary bicycle parking (onsite)
Bus transit reimbursement
Complimentary uniform laundering
Discounted and complimentary room nights at The Peninsula Hotels
50% restaurant discount
We are delighted to receive your resume for further consideration. To be eligible to apply, you must have a US work authorization. The pay rate for this position is $30.00 per hour.
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