What are the responsibilities and job description for the Restaurant Host position at The Hot?
Job Overview
We are seeking a friendly and efficient Host/Cashier to join our dynamic team. In this role, you will be the first point of contact for our guests, responsible for creating a welcoming atmosphere and ensuring a seamless dining experience. The ideal candidate will possess excellent customer service skills, a strong ability to communicate effectively, and experience in food service or restaurant environments.
Responsibilities
- Greet guests warmly upon arrival and manage the seating arrangements to optimize flow and efficiency.
- Take customer orders accurately and input them into the POS system, preferably Toast POS.
- Provide exceptional guest relations by addressing inquiries and resolving any issues promptly.
- Handle credit transactions with precision while maintaining a balanced cash drawer.
- Assist with phone etiquette, taking reservations, and answering questions about menu items or services.
- Collaborate with kitchen staff and servers to ensure timely service and guest satisfaction.
- Maintain cleanliness and organization of the front-of-house area, including menus and dining spaces.
Requirements
- Previous experience in a restaurant or food service environment is preferred.
- Strong customer service skills with the ability to communicate effectively with guests and team members.
- Familiarity with Toast POS systems.
- Ability to multitask in a fast-paced environment while maintaining attention to detail.
- Excellent phone etiquette for handling reservations and guest inquiries.
- A positive attitude with a willingness to help others create memorable dining experiences.
Join us in delivering outstanding service that keeps our guests coming back!
Job Types: Full-time, Part-time
Pay: $10.00 - $20.00 per hour
Expected hours: 40 per week
Benefits:
- Employee discount
- Flexible schedule
Shift:
- 4 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
- Night shift
Ability to Commute:
- Green Bay, WI 54303 (Required)
Work Location: In person
Salary : $10 - $20
