What are the responsibilities and job description for the Front Desk Agent position at The Hotel Garibaldi?
Front Desk Agent - The Hotel Garibaldi
SUMMARY:
Are you passionate about providing exceptional hospitality? Do you thrive in a positive work environment where teamwork is valued? Look no further—The Hotel Garibaldi is looking for a friendly and dedicated part-time Front Desk Agent to join our team. The ideal candidate has AM availability on weekdays and the flexibility to work some weekends.
REASONS TO JOIN OUR TEAM:
- Flexible schedule, AM & PM Shifts available
- Part-Time & Full-Time positions available based on hotel demands
- Summer bonus
- Upward mobility/Advancement opportunities
- Paid Time Off.
- Team lunches
DUTIES & RESPONSIBILITIES:
- Greet and welcome guests in a friendly and professional manner
- Check-in and check out guests efficiently, ensuring all required information is accurately recorded
- Answer phone calls and respond to guest inquiries and requests promptly
- Assist guests with reservations, cancellations, and any special requests
- Maintain a clean and organized front desk area
- Handle guest complaints and issues with patience and professionalism, escalating to the supervisor as necessary
- Monitor room availability and coordinate with housekeeping to ensure rooms are ready for new guests
- Process payments and maintain accurate records of transactions
- Provide guests with information about hotel services, local attractions, and dining options
- Report any maintenance issues or safety concerns to the supervisor promptly
Join our team and contribute to providing our guests with a comfortable and memorable experience at Hotel Garibaldi. Apply now to become a part of our dedicated team! Hotel Garibaldi is managed by Zellah Collection. At Zellah, we are committed to genuine, unscripted hospitality. Our team embraces the ethos of 'one who knows the path,' with a deep understanding of our guests' journey, working to ensure that our guests are always met with authenticity and care.
Job Types: Full-time, Part-time
Pay: $16.00 - $18.00 per hour
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Holidays
- Morning shift
Experience:
- Hotel experience: 1 year (Required)
Ability to Commute:
- Garibaldi, OR 97118 (Required)
Ability to Relocate:
- Garibaldi, OR 97118: Relocate before starting work (Required)
Work Location: In person
Salary : $16 - $18