What are the responsibilities and job description for the Front Desk Agent position at Skamania Lodge?
About Us :
At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company!
Location Description :
Come be a part of something bigger! Benchmark | Pyramid is a strong believer in offering our employees Work-Life Effectiveness through, practices, policies, and programs to help our employees achieve success at both work and home. Here are just some of the great benefits we offer :
Full Time employees have access to Medical and Dental insurance to fit your needs
Benchmark University (You can grow both personally and professionally through on-line webinars and self-study courses)
401K match (Let us help you build your financial future)
Companywide Hotel Room Discounts (Who doesnt love to get away)
Paid Time Off
Employee Assistance Program (We are here to support you)
Employee family events (bring the kids!)
Partnerships and discounts with major retailers such as AT&T, Verizon and Dish to name a few
Many more, please inquire for more details Skamania Lodge is a place where you see the world a bit differently. Where you can slow down to fuel your soul in one of the most iconic and dramatic landscapes on earth. A place to unleash your inner adrenaline junkie or embrace your spirit animal. Skamania proudly features 23 state-of-the-art meeting rooms with over 22,000 square feet of indoor meeting space, including exhibit and banquet facilities. Our flexible meeting space ranges in size from 250 square feet for intimate gatherings to 7,000 square feet, accommodating food and beverage functions for up to 500 people. With an additional 175 acres of outdoor adventures waiting, there is no better place to lead the sales efforts.
Overview :
We are looking for a highly motivated individual to join our Front Desk team. The ideal candidate uses their engaging personality to create a memorable first impression for our guests. While checking in, and registering guests, the Front Desk Agent is a source of knowledge for the guest for everything about the hotel, its amenities, and the local area.
Your Role :
- Provide exceptional customer service by being engaging and taking a sincere interest.
- Check guests in, ensuring proper credit is received, special requests are noted and fulfilled, and accurate information is established.
- Promote and sell special hotel programs.
- Be knowledgeable of all emergency procedures and policies.
- Maintain house bank.
- Follow set procedures on posting, charges, cashing checks, safe deposits, and refunds.
Compensation : 17.00 Hourly
Every job here has the opportunity to grow into Lead, supervisory, management, and executive-level positions. We promote from within and are also open to cross-training across a variety of departments.
Full Time Benefits :
Paid Time Off- up to 11 days in your first year.
Paid Sick Time
Medical, dental, and vision coverage
HSA / FSA accounts
Employer paid group life and ADD insurance
401(k) plan with company match
Pet insurance
All Employee Benefits :
A hot free meal daily
Free Golf, Mini Golf, and Disk Golf for you 1
Free access to the Fitness Center, Pool, and Hot Tubs for you 1
Discounts on Food, Retail and Spa.
Discounts on hotel rooms to affiliated properties in the Benchmark Pyramid portfolio (including Skamania Lodge).
Discounts to Concerts, Columbia Store, Amusement Parks and more!
Schedule :
Part-time (Less than 30 hours) and Full-time (30 Hours) available.
This is a 24-7, 365 day a year business that will require some work during nights, weekends and holidays. Flexible schedule that can move between shifts and days as needed is highly desired.
LOCATION : Stevenson, WA
22 miles from White Salmon, WA
23 miles from Hood River, OR
28 miles from Washougal, WA
30 miles from Troutdale, OR
30 miles from Camus, WA
50 minutes from Vancouver, WA
50 minutes from Portland, OR
Compensation Range :
The compensation for this position is $17.00 / Hr. - $17.00 / Hr. based on qualifications and experience.
Salary : $17
