Family Self-Sufficiency Coordinator

Under the direction of the Executive Director, this position provides day-to-day administration oversight and monitoring of the Resident Services Programs for free Housing Choice Voucher (HCV) and the Low-Income Public Housing Programs (LIPH). This position is responsible for all Public Housing Programs for Family Self-

Sufficiency (FSS), Homeownership, and Resident Services activities to include Family Self-Sufficiency, Homeownership, and Youth Program Coordination. Facilitates the HAFC Housing Counseling Program. Provides accurate, relevant, and helpful information to assist clients and potential clients in developing solutions for money management, credit-related, and housing issues via telephone or in-person consultation.

Under the direction of the Housing Choice Voucher (HCV) Coordinator, This position is also responsible for determining the on-going eligibility for participation in the Housing Choice Voucher (HCV) Tenant Based Rental Assistance Program participants in accordance with the federal, state, local and the Housing Authority of Fulton County (HAFC) requirements.

Ensures that policies and guidelines, established by the Housing Authority of Fulton County, Georgia ("HAFCR) and the United States Department of Housing and Urban Development (HUD), are followed in the establishment, procurement, and implementation of these programs.

Under the direction of the Executive Director, this position provides day-to-day administration oversight and monitoring of the Resident Services Programs for free Housing Choice Voucher (HCV) and the Low-Income Public Housing Programs (LIPH). This position is responsible for all Public Housing Programs for Family Self-

Sufficiency (FSS), Homeownership, and Resident Services activities to include Family Self-Sufficiency, Homeownership, and Youth Program Coordination. Facilitates the HAFC Housing Counseling Program. Provides accurate, relevant, and helpful information to assist clients and potential clients in developing solutions in money management, credit-related, and housing issues via telephone or in-person consultation.

Under the direction of the Housing Choice Voucher (HCV) Coordinator, This position is also responsible for determining the on-going eligibility for participation in the Housing Choice Voucher (HCV) Tenant Based Rental Assistance Program participants in accordance with the federal, state, local and the Housing Authority of Fulton County (HAFC) requirements.

Ensures that policies and guidelines, established by the Housing Authority of Fulton County, Georgia ("HAFCR) and the United States Department of Housing and Urban Development (HUD), are followed in the establishment, procurement, and implementation of these programs.

Under the direction of the Executive Director, this position provides day-to-day administration oversight and monitoring of the Resident Services Programs for free Housing Choice Voucher (HCV) and the Low-Income Public Housing Programs (LIPH). This position is responsible for all Public Housing Programs for Family Self-

Sufficiency (FSS), Homeownership, and Resident Services activities to include Family Self-Sufficiency, Homeownership, and Youth Program Coordination. Facilitates the HAFC Housing Counseling Program. Provides accurate, relevant, and helpful information to assist clients and potential clients in developing solutions in money management, credit-related, and housing issues via telephone or in-person consultation.

Under the direction of the Housing Choice Voucher (HCV) Coordinator, This position is also responsible for determining the on-going eligibility for participation in the Housing Choice Voucher (HCV) Tenant Based Rental Assistance Program participants in accordance with the federal, state, local and the Housing Authority of Fulton County (HAFC) requirements.

Ensures that policies and guidelines, established by the Housing Authority of Fulton County, Georgia ("HAFCR) and the United States Department of Housing and Urban Development (HUD), are followed in the establishment, procurement, and implementation of these programs.

Develops, modifies, and implements FSS action plan and FSS administrative plan; maintains all statistical data as required.

Assists with modifying the Housing Choice Voucher Program Administrative Han as it relates to the Housing Choice Voucher Homeownership Program.

Plans, directs, and coordinates all resident youth activities including identifying funding opportunities for youth directives. Plans, directs, and coordinates all resident adult activities to include Identifying funding opportunities for adult directives.

Coordinates and plans for programs with other Authorities, community agencies, and HUD.

Plans, directs, and coordinates all resident adult activities to include Identifying funding opportunities for adult directives.

Coordinates and plans for programs with other Authorities, community agencies, and HUD.

Implement the Housekeeping Compliance Program.

Serve on the Resident Advisory Board (RAB) in a technical assistance capacity.

Maintains a list of eligible applicants and aggressively recruits new applicants for Family Self Sufficiency (FSS) & Housing Choice Voucher Homeownership Programs.

Conduct screening interviews for potential participants of the Family Self Sufficiency (FSS) & Housing Choice Voucher Homeownership Programs.

Provides case management, conducts interviews, and needs assessments with participants to determine potential obstacles to achieving self-sufficiency for FS Contract execution, individual and family counseling, referral, and follow up which include monitoring participant's performance about compliance with their Individual Training and Services Plan (TSP).

Prepares and assists with follow-through on clients' requests for supportive services through the FSS Program, including homeownership initiatives.

Conducts FSS Program briefings for eligible families and individuals who request an interest or need in the FSS program to include homeownership initiatives.

Performs outreach to potential participants and service providers for programs under the Family Self Sufficiency (FSS) Program.

Refers participants to appropriate social services agencies acting as the liaison between program participants and various community resources.

Creates and maintains a case file on all participants of programs that fall under the Family Self Sufficiency (FSS) & Housing Choice Voucher Homeownership Programs.

Develop and maintain working relationships with external community agencies and resident groups.

Responsible for the calculation, tracking, and release of FSS Program escrow accounts consistent with HUD guidelines.

Collection and preparation of data to be utilized for tracking participants and activities.

Responsible for the successful transition of FSS Program data to HUD via the Tenmast system.

Negotiates and p Housing Assistance Payments contract In accordance with the fair market rent, payment standards, rent reasonableness certification, utility allowances, and annual adjustment factors as prescribed by HUD. (Caseload: Tenant Based Rental Assistance (TBRA).

Schedules and conducts recertification interviews with Tenant Based Rental Assistance (TBRA). processes and obtains third-party verification for family income, assets, and allowances, and calculates total tenant payment.

Prepares required forms and correspondence as they relate to housing functions. Complete data entry on a] assigned cases, and file maintenance in accordance with) HUD regulations and HAFC policy.

Assist the landlord liaison as applicable pertaining to establishing and maintaining rapport with landlords and tenants, and mediate problems and complaints. (Caseload: Tenant Based Rental Assistance (TBRA), Family Self Sufficiency clients with escrow accounts, and the Home Ownership program participants). Request unit inspections as needed.

Assists, if necessary, in the arbitration of disagreements between clients and landlords, in a) effort to reach a suitable agreement for all parties.

Develop Memorandum of Agreements as needed, negotiate in-kind contributions to the Auti0tity, ensure successful coordination of services, and regularly monitor agreements,

Coordinates and collaborates on an ongoing basis with public and private partners interested in designing model job training and placement programs aimed at encouraging low-income residents to become economically self-sufficient.

Determine program participant's compliance with) program requirement and may terminate contracts and assistance, recommend other remedies of corrective action such as reduction of subsidy, or collection of the retroactive amount owed, (Caseload: Tenant Based Rental Assistance (TBRA), Family Self Sufficiency clients with escrow accounts and Homeownership program participants).

Maintains daily, weekly, and monthly statistics to illustrate the status of assigned caseload or program activity.

Creates and maintains files in accordance with HAFC procedures for applicants, program participants, and owners. Fibs new paperwork regularly.

Assist with determining client eligibility for the Homeownership Program.

Serves as the first point of contact for FSS and HCV Homeownership Program.

Assesses clients' financial situation based on the information furnished by the client and assists clients in developing a budget and setting financial goals. Produce written action plan that supports the course of action that promotes the client's best interests or the client's choice of action.

33. Provides information to clients including, but not limited to bankruptcy, collection action, court judgment, credit education, credit reports, and housing issues) consumer protection laws, student loans, wage attachments, etc.

34. Explains credit report ratings and protection laws to clients and provides answers to clients' questions.

35. Utilize and submit housing counseling reports through the HUD-approved software Home Counselor Online to track client data.

36. Perform other homeownership-related activities as assigned.

37. Performs other related duties.

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(Preferred) Bachelor's degree in Business administration, Social Science, or a related flew. Three (3) years of experience administering the regulations that govern subsidized housing and Housing Choice Voucher/Section 8. Possession of a Masters's Degree from an accredited college or university in related fields may be substituted for one year of required experience. Significant, over five (5) years' experience in the field of Resident Services may be substituted for academic achievement.

Knowledge of the general operation and procedures of a Public Housing Agency (PHA) and knowledge of laws, rules, regulations, policies, and procedures relative to the management of HCV Programs including resident services. Knowledge of HUD programs including loss mitigation and first-time homebuyer programs. Must be certified as a Housing Counselor and have the capacity to counsel in the State of Georgia.

Ability to deal tactfully and effectively with the general public and civic and community organizations or individuals from a variety of social and economic backgrounds.

Knowledge of HUD and federal regulations as they relate to the Housing Choice Voucher/Section 8 Family Self-Sufficiency and Homeownership Programs including HUD forms, policies, and procedures. Knowledge of eligibility requirements for the Section 8 program to include HCV/Section 8 admissions and continued occupancy policies and procedures.

Skill in reading at a level to comprehend complex text such as the Code of Federal Regulations and HUD rules and regulations regarding Resident Services, Family Self-Sufficiency, Homeownership, and Housing Choice Voucher/Section 8 Program as needed to understand information to ensure compliance of HUD requirements.

Ability to interpret federal rules, regulations, and policies of HUD Section 8 program as needed b ensure compliance with HUD policies and procedures.

Ability to interact with others (coworkers, supervisors, HAFC officials and the general public) to include courtesy, tact, and diplomacy as needed to establish and maintain effective working relationships.

Ability to work independently with little supervision to include motivating self, managing time, and prioritizing as needed to determine which tasks require intervention by others and those that cm be handled independently as needed to ensure work duties are completed in an accurate and timely manner. Strong attention to detail, able to work in a fast-paced, free-style environment.

Ability to establish and promote effective working relationships with other Authority employees, residents, representatives from social agencies and community groups, and the general public.

Ability to counsel residents.

Ability to prepare clear and concise reports.

Ability to plan, organize, and coordinate work in a manner conducive to attaining full cooperation.

Maintain confidentiality, Analyze, interpret data, and prepare reports.

Ability to communicate clearly, both written and verbal.

Ability to obtain professional certification (s) within first 3-6 months of employment and as necessary to complete job functions. (i.e. Family Self-Sufficiency Specialist certification, Housing Choice Voucher Specialist, and Housing Counseling.

The following are examples only and are not intended to be all-inclusive.

Computer, fax, copier, telephone, and other standard business office equipment.

Possession of a valid State of Georgia driver's license.

Ability to be covered under the Housing Authority's fidelity bond.

Ability to be insured by the Agency's vehicle insurance carrier.

Job Type: Full-time

Pay: $52,004.00 - $56,673.00 per year

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Ability to Relocate:

• Atlanta, GA 30336: Relocate before starting work (Required)

Work Location: In person

Salary : $52,004 - $56,673