What are the responsibilities and job description for the Aquatics Pool Attendant - (Seasonal) position at The Houstonian Hotel, Club & Spa?
POOL ATTENDANT DESCRIPTION
A Pool Attendant is required to greet and assist members and keep the pool areas clean and organized. They support Pool Area teams in any way necessary. They will also assist coworkers with set up and tear down before and after classes, take and record pool chemistry on a schedule and keep the Pool House office and storage rooms neat and organized. A Pool Attendant works Aquatics events, summer related holidays and must attend In-Service trainings and Aquatics, Club and Company meetings.
QUALIFICATIONS:
- CPR and First Aid Certification (Must obtain certifications within 3 weeks of hire)
- Speaks English fluently
- Positive and friendly attitude
- Prior customer service experience preferred
- Eye for cleanliness and detail
RESPONSIBILITIES:
- Continuously circulate throughout the pool areas determining where service is needed.
- Service the members and co-workers needs with genuine care.
- Check the restrooms to ensure they are clean and supplied at all times.
- Meet and greet members and guests, assist members and guests with finding seating, getting towels, swim gear…etc.
- Return any gear promptly so they are not trip hazards.
- Collect soiled towels, pick up trash, clean furniture and set it back in order and clean the decks as necessary.
- Follow proper procedures for pool closures and lost and found items.
- Ensure the Pool House office and storage areas are always neat and clean.
- Report potential problems and hazards to Head Lifeguard and Aquatics Manager immediately.
- Will test and record water chemistry on a prescribed schedule.
- Contribute to the overall security of the pool area and safety of the members and guests by reporting any unusual or suspicious behavior.
- Will be required to work events (even on holidays), attend In-service meetings, staff meetings, Club meetings and company meetings.
- Will enforce pool rules to help with prevention of hazardous behaviors.
- Is a part of the Aquatics Team to assist during emergencies.
WORK ENVIRONMENT:
To perform the duties of this position successfully, an employee is required to execute the essential functions of the job. Pool Attendants will receive Pool Emergency training and will be expected to assist during emergencies. Employees in this position will be required to work in a very fast-paced and ever-changing environment where there is a high volume of traffic.
PHYSICAL REQUIREMENTS:
This position requires extended hours in an outdoor environment. Employees are responsible to take appropriate safety precautions to protect themselves from the elements. This position requires the moving of pool furniture, hauling equipment used for classes, and lifting boxes or other items located inside the pool areas weighing up to 50 lb. Other related tasks might be performed as necessary to accomplish operational goals.
The Houstonian Hotel, Club & Spa is an Equal Opportunity Employer. We are committed to creating an inclusive and diverse workplace where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, veteran status, or any other characteristic protected by law. We encourage individuals of all backgrounds to apply. To access the ‘EEO is The Law’ information poster please visit https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/eeopost.pdf