Strategic Sales Director

Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide.

Living our values every day results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves.

Strategic Sales Director

As a consultative sales professional, the Strategic Sales Director creates, identifies, and closes sales within a set of named accounts. The Strategic Sales Director's help solve the business needs of prospects and customers by aligning those needs and objectives with Five9’s offerings. Once an opportunity has been closed, the Strategic Sales Director’s job is to help manage the initial phases of post-sales support and ensure implementation is set up accordingly. This is achieved through the support of additional resources such as Technical Pre-Sales Support and Professional Services, whose goal is to help you close and deliver the Five9 solution.

Key Responsibilities :

• Create and drive revenue within a specified region or list of named accounts
• Generate business opportunities through professional networking and cold-calling
• Drive brand awareness, campaigns, and lead generation via networking, associations, etc.
• Meet and exceed all quarterly and annual sales quotas
• Collaborate with peers and management around ways to continually improve the sales organization
• Own the sales cycle from lead generation to closure
• Provide expertise around particular areas of interest to discuss industry best practices and development of high-level strategies
• Develop business plan and present the business plan during quarterly review sessions
• Be proactive in all aspects of opportunity development
• Establish yourself as a ‘Trusted Advisor’ to the prospect or customer
• Bring net new and innovative ideas to both internal teams and the customer
• Maintain account and opportunity forecasting within our internal forecasting system (SFDC)
• Self-generate leads from personal connections, referral partners, and regional networking events
• Ensure 100% customer satisfaction and retention throughout the Implementation and Support experience

Key Qualifications :

Work Location : This role is fully remote for candidates who reside outside the 50-mile radius of our San Ramon office. For candidates who reside within 50 miles of our San Ramon location, this role is Hybrid and would require 3 days a week (M, W, TH) in our San Ramon office.

As part of our continued commitment to diversity, equity, and inclusion, Five9 supports pay transparency during the entire recruitment process. Actual compensation packages are based on several factors that are unique to each candidate including, but not limited to : skill set, depth of experience, certifications, and specific work location. The range displayed reflects the minimum and maximum target for new hire salaries for the job across the United States. Your recruiter can share more about the specific compensation package during your hiring process.

Additionally, the total compensation package for this position may also include an annual performance bonus, stock, and / or other applicable incentive compensation plans.

Our total reward package also includes :

All compensation and benefits are subject to the requirements and restrictions set forth in the applicable plan documents and any written agreements between the parties.

The US base salary range for this role is below. $125,900—$321,100 USD

Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better we are. Five9 is an equal opportunity employer.

View our privacy policy, including our privacy notice to California residents here : https : / / www.five9.com / pt-pt / legal

Note : Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9.

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Salary : $125,900 - $321,100