What are the responsibilities and job description for the Account Manager position at The HWP Group (Health & Wellness Partners, LLC?
Why Join the HWP Group?
Health & Wellness Partners, LLC (HWP), is a women-founded, women-led medical and scientific communications agency that collaborates with life science industry stakeholders to develop award-winning solutions that advance patient care. Hybrid Healthcare Communications, LLC (Hybrid), transforms scientific content into compelling live and virtual user experiences through digital platforms, congress engagement, and more. In this new venture, we bring together the best of both worlds—outstanding educational programming paired with innovative digital and interactive dissemination vehicles.
We are committed to making a difference in health care and in the lives of our team members. We aim to provide every employee with a job they love in a culture focused on career growth, well-being, and community outreach. Our values-driven environment has earned us recognition as both an MM&M Best Place to Work and an Inc. Best Workplace.
What You Need to Know
We are seeking an Account Manager to join our Account Services team. The ideal candidate will work collaboratively with clients and internal stakeholders to ensure successful planning and execution of programs and development of quality enduring educational initiatives.
Key Responsibilities:
- Support client relationships across projects by understanding strategy and providing exceptional customer service.
- Liaise between project members, cross-functional teams, external vendors, and other stakeholders to ensure deliverables, requirements, schedules, cost, and meeting plans are communicated.
- Develop relationships with key KOL associates, assistants, and advisors.
- Communicate clearly with the Account Team Director/Lead to anticipate and overcome challenges with clients.
- Identify meeting materials requirements and ensure complete and timely arrival.
- Execute and supervise the complete and accurate Audience Accumulation process.
- Assure complete and satisfactory execution of post-program activities and program close-out.
- Support enduring material development.
- Collaborate with Meetings & Events team when planning live & virtual events.
- Monitor task completion status to identify at risk project tasks.
Requirements:
- 1-3 years of account/project management experience.
- Proficiency in Microsoft Office (Word, Excel, PowerPoint).
- Previous direct experience in medical communications or medical advertising agency or transferable experience.
- Familiarity with Project Management platforms, especially Adobe Workfront.
What We Offer:
- 100% employer-paid medical, dental, and vision insurance.
- 401k plan employer matching.
- Eligibility for profit sharing.
- Generous PTO, including a week off in December for the holidays.
- Paid volunteer time off.
- Tuition reimbursement.
- On-site gym and other employee wellness initiatives.
- Casual work attire.
- Comprehensive mental health services.
- Leadership development training program and other career development programs.
- Flexible hybrid and remote work schedule options.
- Salary range: $65,000 – $75,000 annually. Note: Actual salary will depend on background and experience.
M/F/V/D
Salary : $65,000 - $75,000
