What are the responsibilities and job description for the Service Center Manager Role position at The ICEE Company?
Job Summary:
The ICEE Company is seeking a talented Field Operations Manager to join our team. This role involves leading a high-performing service center operations team, developing and implementing process improvements, and driving results-oriented performance.
- Coaching and mentoring team members to ensure they have the necessary skills and knowledge to perform their duties effectively.
- Developing and implementing training programs to enhance team member skills and knowledge.
- Collaborating with cross-functional teams to achieve business objectives.
Responsibilities:
- Oversee daily operations in the service center, including work schedules, inventory management, and vehicle maintenance.
- Establish and communicate clear expectations for team members regarding performance, safety, and customer satisfaction.
- Prioritize and manage multiple tasks and projects simultaneously, ensuring timely completion and quality results.
