Office Coordinator

Job Summary

The Office Coordinator is responsible for performing clerical and administrative tasks at The Independence Fund to support daily operations and reports directly to the Operations Manager. Their duties include answering and transferring incoming phone calls to employees, greeting visitors and vendors, sorting and delivering mail to employees, updating and maintaining the internal events calendar and matrix, and maintaining cleanliness and organization within the office including restocking refreshments and office supplies. Additionally, the Office Coordinator will support the Operations Department in day-to-day tasks and events and supports the work of all employees who work in the Louise Avenue office by providing technical and material resources necessary for the performance of their duties.

Duties and Responsibilities

• Perform routine clerical and administrative tasks which support daily operations;
• Screen phone calls, emails, mail, and visitors and redirect to staff;
• Sort and deliver mail to staff;
• Greet visitors and vendors when they arrive;
• Attend meetings and take meeting notes or minutes when requested;
• Prepare correspondence and event materials;
• File meeting notes, office communiques,
• Order, stock, and organize office stationary and refreshments;
• Update and maintain the events calendar and matrix under supervision of the Operations Manager;
• Assist Independence Fund employees with general tasks when requested.

Team Principles

In the performance of their respective tasks and duties, all employees are expected to reflect the following organizational values about our work:

• We are committed to working to the best of our abilities to provide the highest possible service to Veterans, caregivers, donors, and partners.
• We are committed to meeting deadlines, with or without direct supervision, and being responsive to requests from constituents and colleagues.
• We are committed to upholding the highest standards of respect and cooperation in our professional relationships with other employees, vendors, and donors.
• We are committed to working effectively and collaboratively as a contributor on all team assignments.
• We are committed to engaging in active communication and coordination of work efforts with other employees and organizations.
• We are committed to working independently with self-discipline and accountability.

Competencies

• Excellent written and oral communication skills;
• Strong organizational and management skills;
• Facility in the use of the Microsoft Office suite software;
• Ability to establish and maintain excellent working relationships with supervisor, co-workers and volunteers;
• Passion for serving Veterans and their families;
• Results-driven and solutions-oriented.

Relationships

The Office Coordinator reports directly to the Operations Manager. The Office Coordinator will additionally take direction from the Chief Operating Officer or other executives when necessary. Collaborative relationships with all employees are required in order to perform the enumerated job duties.

Education and Experience

• A high school diploma is required; a bachelor’s degree is preferred;
• 2-4 years of similar experience is preferred;
• Demonstrated ability to work in an office setting with multiple departments.
• Demonstrated ability to multi-task and manage a workload efficiently.

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Education:

• Bachelor's (Preferred)

Experience:

• Professional Office: 1 year (Preferred)

Willingness to travel:

• 25% (Preferred)

Work Location: In person