What are the responsibilities and job description for the Guest Services - Front Desk position at The Inn at Stockbridge?
Duties:
- Greet and assist guests, providing excellent customer service and ensuring a positive experience.
- Answer phone calls and take reservations over the phone.
- Manage guest check ins, making sure their rooms are ready.
- Preparing our afternoon cheese & crackers reception for guests and attending to any guest requests.
- Maintain a professional appearance and relationship with both guests and staff.
Experience:
- Previous experience in a customer service or receptionist role is preferred.
- Excellent communication and interpersonal skills.
- Strong organizational skills and attention to detail.
- Proficiency in using computers and a plus if familiar with PMS/reservation systems.
Approximate hours would be 1pm to 7pm - five to six days per week depending on the season. We would need someone available Fridays and Saturdays.
If you are a friendly and organized individual with a passion for providing excellent customer service, we encourage you to apply for this Assistant position!
Job Type: Part-time
Pay: $18.00 - $20.00 per hour
Benefits:
- Flexible schedule
Schedule:
- Day shift
- Evening shift
Work Location: In person
Salary : $18 - $20
