What are the responsibilities and job description for the Campus Manager position at The Integral Group LLC?
Primary Responsibility: The Campus Community Manager is a dynamic individual with strong, proven leadership and management skills. S/he is self-motivated and driven to achieve positive results. S/he can solve challenges creatively and can interact with a wide variety of people. The Campus Property Manager is responsible for the overall management of a portfolio of properties, including the day-to-day operations, financial management, and tenant relations. The ideal candidate will have a strong understanding of the property management industry and a proven track record of success in a similar role.
- Manage a portfolio of properties, including the day-to-day operations, financial management, and tenant relations to achieve expected business and financial outcomes.
- Implements the company, leasing, accounting, maintenance, resident relations, management reports, and other policies.
- Hires, trains, supervises, and motivates all on-site personnel.
- Ensures that the customer experience is exceptional.
- Ensures all reports related to community operations are completed as required.
- Attend all applicable monthly, quarterly, or annual training to ensure current knowledge of all processes, procedures, software, and policies.
- Proactively request training and assistance in any areas needed.
- Negotiate leases and contracts with residents.
- Oversees collection of rent and management of late payments.
- Facilitates resolutions for resident complaints and issues.
- Comply with all applicable laws and regulations.
- Stay up to date on the latest trends in the property management industry.
Specific Duties and Responsibilities:
- Meet Cash Flow Objectives
- Lead the Team of Associates
- Administrative Services
- Ensure Excellent Customer Service and Community Building
- Direct Community Maintenance and Improvement
Experience/Qualifications:
A. Previous Work Experience
- 5 years of experience in the multi-family apartment industry.
- Strong understanding of the property management industry
- Proven track record of success in a similar role
- Excellent communication and interpersonal skills
- Previous profit center management or P&L responsibility.
- Previous responsibility for controlling expenditures.
- Previous experience in leading a team.
- Previous experience with handling customer service.
A. Education/Training
- High School Diploma or GED.
- College degree preferred, CPM, or ARM candidate a plus.
- Industry certifications and or willingness to obtain certifications as needed and required by governing agencies.
- Proficient in MS Office Suite.
- Yardi experience is a plus.
Employment Eligibility Verification
- Must possess valid documentation to establish identity and U.S. employment eligibility.
- Submission to, and ability to pass, a thorough pre-employment background check and drug screening is a requirement for employment.
The Integral Group. is an Equal Opportunity Employer
As an equal opportunity employer, The Integral Group recognizes that our strength lies in our people. We are committed to diversity.
