What are the responsibilities and job description for the Data Entry / Permit Technician position at The Intersect Group?
Description:
As a License & Permit Technician, you will collaborate with a team of technicians under the guidance of the Compliance Team Lead. Your role is crucial in ensuring adherence to all Federal, State, City, and County regulations and permits
Responsibilities:
Processing Permits:
- Review and process applications for permits.
- Verify submitted documents for accuracy and completeness.
- Ensure compliance with local codes and regulations
Customer Service:
- Assist applicants at permit counters.
- Answer questions related to the permit application process.
- Provide guidance on required documentation and procedures.
Data Management:
- Enter information into automated permit systems.
- Maintain accurate records of permits issued.
- Track the status of applications and approvals.
Fee Calculation:
- Calculate fees based on financials, square footage, and permit requirements.
- Provide accurate fee assessments to.
Coordination:
- Collaborate with the field, municipalities and other internal departments.
- Facilitate communication between applicants and relevant stakeholders.
- Ensure a smooth permitting process from application submission to final approval.
Qualifications
- 3 Years Customer Service/ Data Entry Experience
- Phone and Email - Interacting with Different Municipalities
- Needs to have Patience and be very detail oriented
- Speaking with Local Management and Vendors
- Organized, Self Motivated, Fast Learner
- Strong Critical thinking and organizational skills
- Ability to manage a fast paced environment and larger workloads during high volume periods
- DocuSign, Adobe Pro, Office 365
Preferred:
- Customer service exp. in auto, insurance industries or exp. With vendor management
- Filling out Business License and Permit Forms (Not Required, Will Train)
