What are the responsibilities and job description for the Data Entry / Permit Technician position at The Intersect Group?
Description :
As a License & Permit Technician, you will collaborate with a team of technicians under the guidance of the Compliance Team Lead. Your role is crucial in ensuring adherence to all Federal, State, City, and County regulations and permits
Responsibilities
Processing Permits :
Review and process applications for permits.
Verify submitted documents for accuracy and completeness.
Ensure compliance with local codes and regulations
Customer Service :
Assist applicants at permit counters.
Answer questions related to the permit application process.
Provide guidance on required documentation and procedures.
Data Management :
Enter information into automated permit systems.
Maintain accurate records of permits issued.
Track the status of applications and approvals.
Fee Calculation :
Calculate fees based on financials, square footage, and permit requirements.
Provide accurate fee assessments to.
Coordination :
Collaborate with the field, municipalities and other internal departments.
Facilitate communication between applicants and relevant stakeholders.
Ensure a smooth permitting process from application submission to final approval.
Qualifications
3 Years Customer Service / Data Entry Experience
Phone and Email - Interacting with Different Municipalities
Needs to have Patience and be very detail oriented
Speaking with Local Management and Vendors
Organized, Self Motivated, Fast Learner
Strong Critical thinking and organizational skills
Ability to manage a fast paced environment and larger workloads during high volume periods
DocuSign, Adobe Pro, Office 365
Preferred :
Customer service exp. in auto, insurance industries or exp. With vendor management
Filling out Business License and Permit Forms (Not Required, Will Train)
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