Our Brand :
Do you have the skills to fill this role Read the complete details below, and make your application today.
J.Jill is a national lifestyle brand that provides apparel, footwear and accessories designed to help its customers move through a full life with ease. The brand represents an easy, thoughtful, and inspired style that celebrates the totality of all women and designs its products with its core brand ethos in mind : keep it simple and make it matter. J. Jill offers a high touch customer experience through over 200 stores nationwide and a robust ecommerce platform. J.Jill is headquartered outside Boston.
Overview :
The Store Manager is responsible for leading their store team to maximize store potential, achieving sales productivity goals and profitability as well as hiring, coaching and developing associates as selling and style advisors. Works closely with the District Manager to ensure corporate policies are adhered to and ensures excellent J. Jill visual merchandising and operational standards in the store.
Responsibilities :
Sales Generation and Performance
Accountable for leading the store team to achieve individual and store sales and productivity goals through inspiring and motivating coaching :
- Lead the achievement of store sales plan and all store goals and develop actionable plans to improve store performance if necessary
- Ability to forecast and analyze business and communicate appropriate goals to associates to drive results and hold teams accountable, while managing expenses
- Communicate store and individual goals to all associates in the store and coach and motivate associates to contribute their best efforts. Ensure the management team is using current reports and tools consistently and effectively to communicate the right goals and priorities to all associates
- Identify and celebrate individual and team successes
- Drive, in partnership with District Manager, local outreach and events to acquire new customers and increase customer visit frequency, in alignment with brand right, company sponsored programs
- Build customer loyalty by leading associates to create genuine connections with customers, drive J. Jill credit card business, and loyalty programs as applicable
- Work with customers and lead the team to resolve merchandise and customer service issues timely and effectively, ensuring a positive customer experience and continued customer loyalty
Talent Management
Identify and continually recruit talent to support J. Jill culture, goals and objectives, maintaining bench strength to ensure all positions are filled in a timely mannerResponsible for creating a top producing, talented team that is focused on achieving individual and store goals. Coach and develop associates to achieve goals through positive, specific and inspiring feedback and challenging assignmentsConduct ongoing training and development of all associate on selling culture and techniques, policies and procedures, and operational and visual merchandising standardsResolve HR related issues timely and professionally according to company policy in partnership with District ManagerCoach and Develops Store Team
Create a positive, energetic and inspiring store atmosphere of both teamwork and individual associate contribution :Act as a sales leader by delighting customers with service that is unique to her needs, helping customers build an entire wardrobe through genuine, guiding and helpful adviceEnsure an effective leader is scheduled and functioning in the role of sales leader on the sales floor at all times, creating a positive and energetic environmentChallenge individuals to learn and grow and try new skills and selling approaches, and share their successes and knowledge with one anotherEncourage store associates to try on new styles to further their product knowledge and share product knowledge with their teamEncourage store associates to project J. Jill brand and style advisor imageDirect and coach all associates to ensure a consistent environment of greeting every customer promptly and genuinely, re-engaging on the selling floor, and wardrobing customersVisual Merchandising
Strong visual merchandising skills with ability to make appropriate product and fixture placement decisionsPlan, direct and execute floor sets and ongoing re-merchandising of store to delight and inspire the customerEnsure excellent visual standards are consistently maintainedEnsure the sales floor is continually replenished according to minimum product level standardsOperational Excellence
Create optimal weekly store schedules to maximize sales floor coverage during peak selling times. Adjust schedules as needed to meet customer needs. Leverage payroll to drive sales and meet company productivity goalsContinually assess store team structure to meet the current store needs and address availability and roster issues in a timely mannerEnsure daily use of the current reports and tools to plan strategy of floor coverage and management of tasksAchieve excellence in all operational areas and functions including : knowledge and implementation of all company policies and procedures, marketing, product replenishment, markdowns and promotions, store cleanliness and backroom organizationProtect company assets and reduce merchandise shrink by managing internal, external and administrative inventory processes according to company proceduresEnsure compliance to company policies and procedures, and federal, state, and local employment laws to ensure a safe environment and protect company assetsWork with the District Manager as needed on loss prevention investigationsQualifications :
Ability to forecast and analyze business trends and make effective action plansProven ability to network; acquiring and maintaining talentPassionate about fashion and the J. Jill brand; continually engagedTreats everyone on the team with dignity and respect, and motivates through inspiring and encouraging leadership4-6 years Women’s Specialty Retail Management experience required, 1 years in a Store Manager position preferredExcellent leadership qualities, training and team building skillsProven excellent customer service skills with statistical track record in all areas of salesEstablished history in recruiting and retaining a talented sales and support teamExcellent communication and analytical skillsStrong style, merchandising and wardrobing skillsCollege degree preferred, or previous work experience in a management positionPoint of Sale and general office software technical experienceExperience in relevant Human Resource processesSalary & Benefits (Full-time) :
The approximate pay range for this role is $30.00 - $45.70 per hour. Actual rates of pay will be determined based upon the experience, knowledge, skills and abilities of applicants.Full-time associates are eligible for benefits including but not limited to medical / dental / vision, 401(k) with matching, paid time off, generous associate discounts, and employee assistance programs.About Us :
At J.Jill, we believe our associates should be seen, valued, and celebrated. We support the advancement of our associates by harnessing their unique contributions to grow and improve, and our success is guided by a culture that values keeping it simple and making it matter. J.Jill is an equal opportunity employer and is committed to providing an inclusive and professional workplace free from discrimination and harassment. All employment decisions at J.Jill are based solely upon business needs, job requirements and individual qualifications without regard to race, color, religion, sex, pregnancy and pregnancy related conditions, gender identity, gender expression, national origin, sexual orientation, sexual and reproductive health decisions, age, marital status, disability, genetic information, military or veteran status or any other legally protected status. J.Jill provides reasonable accommodation to qualified individuals, in accordance with applicable laws. If you need to inquire about an accommodation to assist with completing the application process, please email Talent.Acquisition@jjill.com.
J-18808-Ljbffr
Salary : $30 - $46
