Office Administrative Assistant

Job Title: Office Administrator

Location: Onsite everyday Monday-Friday, Granger, IN 46530

Contract Duration: 12 months (Potential for Hire)

Schedule: Monday–Friday, 8:00 AM–5:00 PM

Role Summary

The Office Administrator will provide front desk and administrative support, interacting with internal and external contacts to ensure smooth office operations.

Key Responsibilities

• Greet and assist visitors, handle inquiries, and manage incoming/outgoing mail.
• Maintain office supplies and coordinate equipment maintenance (e.g., printers, fax machines).
• Support customer interactions, especially those related to automotive claims, with empathy and professionalism.
• Manage document handling, including filing, copying, and distributing paperwork.
• Perform routine administrative tasks like data entry, correspondence, and meeting coordination.
• Assist with special projects, document accuracy checks, and other duties as assigned.

Qualifications

• High School diploma or GED equivalent.
• 2-3 years of face-to-face customer service experience.
• Proficiency in Microsoft Office Suite.
• Strong organizational, multitasking, and communication skills.

Additional Requirements

• Ability to work independently and as part of a team.
• Empathy and customer service skills to assist claimants with sensitive matters.
• Physical capability to lift up to 50 lbs. occasionally.