What are the responsibilities and job description for the Intake Coordinator position at The Jane Pauley Community Health Center, Inc?
Intake Coordinator Role Description
The primary role of Officer Coordinator is to welcome new & established clients in person and on the phone and assist them in getting scheduled for appointments, complete intake work, verify insurance coverage, and coordinate office activities with other recovery health providers. Excellent verbal and written communication skills are a must to support our clients, the public, and our staff.
FLSA Status Non-Exempt
Duties
- Answer phones in a courteous manner being helpful to the client calling.
- Call clients or other care stakeholders to coordinate appointments.
- Greet clients and welcome them to Turning Point in a genuinely warm way.
- Assist prospective clients filling out multiple forms, outlining their reasons for seeking help and history of past treatment efforts. to be set with the Navigator.
Skills
- Must be proficient in Microsoft 365
- Handling incoming calls and some scheduling of appointments
- Managing filing system
- Recording information as needed
