Residence Manager

POSITION OVERVIEW:   The Residence Manager is responsible for the smooth operation of the Intermediate Care Facility (ICF) serving adults with developmental disabilities.  Reporting to the Director of Residence Services, the Residence Manager oversees the day-to-day operations of the program in line with the OPWDD regulations and Director’s instructions and ensures consistent and appropriate program coverage.   KEY ESSENTIAL FUNCTIONS:   Provides on-going training, supervision, and direction to the direct support, clerical, support and maintenance staff. Responsible for ensuring appropriate supervisory feedback to staff including regular performance evaluations. Ensures appropriate program coverage by staff, including the scheduling of necessary overtime and utilization of per-diem staff. Key player in the recruitment process for new staff (direct support, clerical, support and maintenance), participates in interviews and provides feedback to all necessary parties regarding candidate selection. Provides on-site supervision and oversight of staff, including a minimum of one early morning and one late evening site observation per week. Responsible for the programming and scheduling of daily activities, excursions and trips for individuals as well as ensuring that Sabbath programming and religious practices and customs are observed. Responsible for the coordination and observation of monthly fire drills. Maintains regular communication with parents, families or guardians of the individuals. Responsible for ensuring compliance with all state and federally mandated requirements pertaining to the program (OPWDD, OSHA, COA, Medicaid, etc.). Oversees the program’s day-to-day workflow procedures, including tasks such as billing, recruitment e-PAF processing, Requests to Hire (RTHs), petty cash, personal allowance, etc. Committed to be on-call to ensure appropriate coverage in the facility and to provide guidance in emergency. May be required to be on-call in order to provide emergency coverage in the event of a serious staff shortage. The on-call responsibility requires to return phone calls within 20 minutes, from the time they were received. This responsibility takes place on weekends and holidays, unless proper, approved accommodations were granted, or ongoing religious exemptions were granted in writing. Responsible for overseeing all physical plant issues. Collaborates with the internal quality assurance team to implement recommendations. Participates in in unannounced and announced state audits. Collaborates with the interdisciplinary team e.g., behavior interventions specialist/qualified behavior specialist, nurse, day programs’ administrators and additional medical and clinical providers to monitor the wellbeing of residents and enhance their lives. Promotes the individual’s choice and preferences in accordance to the agency and state’s regulations and within residents and enhance their lives. Promotes the individual's choice and preferences in accordance to the agency and states regulations and within the individual’s constituencies and abilities. Knowledge in Jewish culture and customs. Providing assistance in managing the individual’s behavior, facilitating a positive, respectful work environment. Responsible for allowing compliance guidelines and participating in the investigation process. Responsible for all work surrounding investigations/incidents and incident management including collecting and uploading data in the Alltrac system. Responsible for entering notes and reviewing individual information on HER. Attend monthly managerial meetings, participating in monthly IDT meetings, covering other managers/residencies as needed, conducting monthly staff meetings. Work in tandem with the HR department and Director of Residential regarding all disciplinary actions involving staff. Other duties as assigned.   CORE COMPETENCIES for the position include:   Ability to supervise and train staff Effective leadership and team building skills. Ability to apply regulatory standards.   EDUCATIONAL/TRAINING REQUIRED:   Minimum education level of a bachelor’s degree in human services required.   EXPERIENCE REQUIRED/LANGUAGE PREFERENCE:   3 years working with the IDD population. 6 years supervisory experience Familiarity with Orthodox Jewish Practices preferred.   COMPUTER SKILLS REQUIRED:   Microsoft Office (Word, PowerPoint, Excel, Outlook); comfortable and proficient using audio video platforms (i.e., Zoom).   VISUAL AND MANUAL DEXIERITY:   Must be able to review treatment plans and document manually or via computer daily logs.   WORK ENRIRONMENT/PHYSICAL EFFORT:   The position entails lifting clients using a mechanical device, positioning clients, pushing clients in wheelchairs, and transferring clients physically where prescribed.   If you join us, you’ll have these great benefits:   Generous vacation time, in addition to paid agency holidays Affordable and high-quality medical/dental/vision plans  Tuition assistance and educational loan forgiveness Free continuing education opportunities  403(b) retirement benefits and a pension Flexible spending accounts for health and transportation  24/7 Accessible Employee Assistance Program   Life and disability insurance     Who we are:   The Jewish Board delivers innovative, high-quality, and compassionate mental health and social services to over 45,000 New Yorkers each year. We are unique in serving everyone from infants and their families to children, teens, and adults. We are proud to employ and serve people of all religions, races, cultural backgrounds, gender expressions, and sexual orientations. We are committed to building diverse, equitable, and inclusive teams to help support our mission, and we strongly encourage candidates from historically marginalized backgrounds to apply to work with us. More on Equal Opportunity:

Salary : $66,000 - $72,000