What are the responsibilities and job description for the Gift Processing & Engagement Associate position at The Job Plugs?
ABOUT THE INNOCENCE PROJECT
The Innocence Project works to free the innocent, prevent wrongful convictions, and create fair, compassionate, and equitable systems of justice for everyone. Our work is guided by science and grounded in anti-racism. Since our inception, the Innocence Project has used DNA and other scientific advancements to prove wrongful conviction. To date, we have helped to free or exonerate more than 200 people who, collectively, spent more than 3,600 years behind bars. Our efforts have led to the passage of more than 200 transformative state laws and federal reforms. Today, the Innocence Project continues to fight for freedom, drive structural change, and advance the innocence movement. To learn more, please visit
ABOUT THE POSITION
The Development Department is charged with funding the Innocence Project’s work by cultivating donors
and prospects, soliciting donations, and stewarding those donors across the department’s various revenue
lines which include individuals, foundations, and corporate entities.
The Gift Processing & Engagement Associate is responsible for the recording and acknowledgement of the
Innocence Project’s constituents’ data and donations using Salesforce. This position works closely with the
Development and Finance teams. Primarily, the Gift Processing & Engagement Associate ensures efficiency
and timeliness in processing donor information and donations using best practices to maintain optimal data
integrity. This position plays a key role in maintaining Salesforce integrity and in maintaining donor
communication and satisfaction through timely donor acknowledgement. The Gift Processing &
Engagement Associate will also help respond to telephone calls and emails from constituents and staff as
needed/requested regarding gift matters.
This full-time position reports to the Director of Data Systems and Analytics. This is a full-time position that
requires no travel.
All Innocence Project employees must embrace, respect and value the rich diversity of perspectives and
experience of a diverse and heterogeneous staff. We recognize and appreciate that our work is better for
having varied participants and thought partners.
We are interested in every qualified candidate who is eligible to work in the United States. However, we are
not able to sponsor visas.
While the Innocence Project has supported remote work throughout the COVID-19 pandemic, we are
currently committed to a hybrid workplace with mandatory three days per week in-office. The number of
required in-office days is subject to change.
ESSENTIAL JOB FUNCTIONS - GIFT PROCESSING
● Process all check, stock, and credit card gifts to the Innocence Project
● Determine appropriate gift designations by reviewing accompanying documentation prior to entry,
and alert appropriate staff to special gift situations.
● Track donor activities and correspondence in Salesforce
● Maintain filing systems offline and in Salesforce
● Create and maintain gift backup for annual audit
● Confirm and administer matching gifts
● Entering pledges and pending gifts as directed by gift officers
● Assist donors in updating payment information and recurring donations.
DONOR ACKNOWLEDGEMENT AND INQUIRIES
● Ensure timely and accurate mailing of acknowledgement letters on a weekly basis
● With Donor Relations and Stewardship Coordinator, coordinate special communications when
acknowledging gifts (determining when special acknowledgements are required)
● Assist with annual tax letter mailing preparation
● Field telephone calls and emails from constituents and staff, and make return calls or emails to
constituents and staff as needed/requested regarding gift matters.
QUALIFICATIONS & EXPERIENCE
● High School Diploma or GED, Bachelors’ degree preferred, plus 2-3 years related worked experience,
or equivalent work experience
● Prior experience with data entry preferred
● Prior nonprofit experience not required
● Must be legally authorized to work in the U.S.
KEY COMPETENCIES VALUES
● Excellent written, verbal and interpersonal communication skills
● Superior skills in organization, and attention to detail
● Ability to work independently
● Comfortable working with technology and desire to learn new tools
● Must be able to work with groups of diverse individuals in respectful, equitable, and inclusive ways.
● Enthusiasm for the work of the Innocence Project and for social justice, including a demonstrated
commitment to public interest
● Shares in the IP’s values of accountability, collaboration, empathy compassion, equity,
person-centeredness, quality focus, and self-awareness
