What are the responsibilities and job description for the Front Desk Coordinator - New Rochelle, NY position at The Joint Chiropractic?
Join The Joint Chiropractic Team in Westchester, New York!
Are you a people-person with a passion for health and wellness? Do you thrive in a fast-paced, sales and service-oriented environment? If so, The Joint Chiropractic New Rochelle is looking for you!
We’re hiring both full-time and part-time Wellness Coordinators to join our team at our new location in New Rochelle, NY! We’re looking for individuals who are friendly, proactive, and organized to help create an exceptional experience for our patients.
As a Wellness Coordinator, you’ll be the first point of contact for patients—greeting them warmly and guiding them through their visit from check-in to check-out. You’ll play a key role in delivering exceptional patient experiences, supporting daily clinic operations, providing front desk management and administrative support, educating patients about our wellness offerings, and contributing to our membership sales goals.
This is a customer-facing role perfect for someone passionate about wellness, skilled in multitasking and sales, and excited to be part of a team committed to helping people live healthier lives through routine chiropractic care.
If you're friendly, reliable, organized, and love helping people feel their best—this could be the perfect opportunity for you.
Key Responsibilities:
● Greet patients with a warm, professional demeanor and provide excellent customer service
● Educate patients on The Joint’s wellness services, membership plans, packages, and promotions
● Confidently present and sell memberships to meet clinic sales goals
● Assist patients with intake forms and ensure all documentation and accounts are accurate and up to date
● Manage front desk operations: appointment scheduling, patient check-ins/check-outs, and phone inquiries
● Complete transactions using point-of-sale software and maintain accurate financial records
● Re-engage inactive members.
● Support chiropractors and clinic staff with administrative and operational tasks
● Manage the flow of patients through the clinic in an organized and efficient manner
● Participate in marketing and community outreach to help attract new patients
● Keep management informed of patient concerns and follow all clinic policies and procedures.
● Maintain a clean and organized clinic and workspace
● Foster a positive team environment and support overall clinic goals
● Willingness to learn, grow, and take on new challenges Be able to prioritize and perform multiple tasks in a fast-paced setting
---
Schedule Requirements:
● Part-Time: 22–24 hours/week * Both part time & full times opportunities available*
● Full-Time: 40 hours/week (Saturdays required) - Salary $18/hr - $20/hr
● Hours vary by role; general hours are Monday–Friday: 10 AM–7 PM, Saturday: 10 AM–5 PM
Qualifications:
● High school diploma or equivalent (GED) required
● Minimum of 1 year of sales experience
● Office management or marketing experience is a plus
● Current or past chiropractic patient experience is a plus
● Bilingual in Spanish and English
● Driven, ambitious and motivated to grow within the company
● Positive, can-do attitude with a team-first mindset
● Strong phone, computer, and communication skills
● Health-conscious and committed to a wellness lifestyle
● Highly organized with strong attention to detail
● Able to thrive in a fun, fast-paced, team-oriented environment
● Customer service focused with excellent interpersonal skills
● Open to feedback and willing to learn and grow from constructive criticism
● Physically able to stand and/or sit for extended periods
● Committed to upholding The Joint Chiropractic’s core values: Trust, Integrity, Excellence, Respect, and Accountability
● Experience in a chiropractic or wellness setting is a strong plus
---
Benefits & Perks
● Competitive Pay Plus Bonus Incentives
● Free or discounted chiropractic care
● Flexible scheduling options
● Opportunities for growth and advancement
● Fun, team-driven environment
● Meaningful work helping others feel their best
About The Joint Chiropractic
The Joint Corp. revolutionized access to chiropractic care when it introduced its retail healthcare business model in 2010. Today, it is the nation’s largest operator, manager and franchisor of chiropractic clinics through The Joint Chiropractic network. The company is making quality care convenient and affordable, while eliminating the need for insurance, for millions of patients seeking pain relief and ongoing wellness. With more than 700 locations nationwide and nearly 11 million patient visits annually, The Joint Chiropractic is a key leader in the chiropractic industry. Ranked number one on Forbes’ 2022 America's Best Small Companies list, number three on Fortune’s 100 Fastest-Growing Companies list and consistently named to Franchise Times “Top 400 Franchises” and Entrepreneur’s “Franchise 500®” lists, The Joint Chiropractic is an innovative force, where healthcare meets retail. For more information, visit www.thejoint.com.
Business Structure
The Joint Corp. is a franchisor of clinics and an operator of clinics in certain states. In Arkansas, California, Colorado, District of Columbia, Florida, Illinois, Kansas, Kentucky, Maryland, Michigan, Minnesota, New Jersey, New York, North Carolina, Oregon, Pennsylvania, Rhode Island, South Dakota, Tennessee, Washington, West Virginia and Wyoming, The Joint Corp. and its franchisees provide management services to affiliated professional chiropractic practices.
You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between franchisees.
Salary : $18 - $20
