Commercial Insurance Custoemr Service Representative

Job Description

Commercial Insurance Customer Service Representative:

Established insurance agency seeking for a commercial service representative to join our commercial department. Candidates will have the following qualifications:

Responsibilities

The Commercial Insurance Customer Service Representative is expected to contribute to the commercial department by assisting the Account Managers through customer service, account retention, general back office support, independent thinking and problem solving.

Qualifications

• Ability to work with clients, answer their questions pertaining to their policies, solve any current or outstanding issues and recommend applicable coverage as needed.
• Perform policy quoting, binding, issuing, new & renewal marketing
• Experience identifying account rounding opportunities and suggesting applicable coverage
• Assist multiple producers while working hand in hand with an experienced service team.
• Developing professional customer service skills
  
  

Requirements

• 1-3 yr.’s experience working with an independent brokerage or agency
• Active P&C license preferred
• College degree preferred, not required
• Experience working in a team environment
• Experience working face to face with customers
• Data Entry and Online quoting experience
• Provides administrative support and other related services as needed (e.g., input account information into system).
• Participates in projects/assignments as needed.