Telecommunications Technician

The Senior Telecommunications Technician will provide regional telecom field support. This role requires a highly motivated individual, capable of working independent of direct supervision, to support a wide array of communications systems. This position will provide direct support of local projects, system preventative maintenance, fault isolation and troubleshooting, and 24 hour on-call support. The technician will also provide support and first level training of field operations personnel.

Responsibilities include, but are not limited to:

• Installation, configuration, maintenance and troubleshooting for various types of communication systems, such as voice, data, SCADA, video, microwave, and satellite equipment, in addition to the infrastructure which it supports.
• Assist projects group with the implementation of project related systems. (new surveillance system, Cisco router/switch upgrades, new builds)
• Direct local contractors engaged in the installation and maintenance of telecommunications systems.
• Provide support and first level training of field operations personnel.
• Act as first level liaison between field operations and the IT organization.
• Drive standards in the field and provide feedback to the communications engineering team.
• Provide 24x7 on-call support.
• Travel up to 40% locally, within area of responsibility to multiple sites

Successful candidate will meet the following qualifications:

• Must have GED or high school diploma
• Physical ability to work in an outdoor environment, able to climb ladders, wear FRE with steel toe boots, carry bag of tools in a plant environment
• Must have Valid Drivers License and ability to operate Company Vehicle (gas card provided)
• Prefer an Associate's degree in Electronics, but years of equivalent experience is acceptable.
• CCNA, or other Network related certifications are highly preferred
• 5 years experience in the installation and/or maintenance of telecommunications systems, including wireless data systems, and LAN cabling systems are required.
• Prior SCADA and VSAT experience is preferred but training can be provided
• Proven experience with Cisco phone system and microwave communications systems installation and maintenance are a plus.
• The applicant should be able to utilize test equipment and software required to support telecommunications in the field.
• Proficient with Microsoft Word and Excel.
• Ability to work independently of direct supervision and prioritize assigned activities
• Ability to interact with internal and external teams /clients to solve problems.