What are the responsibilities and job description for the [TEMPORARY] Case Manager- No-Cost Community Market position at The Just One Project?
2-3 Month Duration
JOB PURPOSE
The Case Manager at TJOP is responsible for providing comprehensive case management services to individuals and families in need of food, housing, supportive services, and community resources. This role focuses on assisting clients in achieving stability and self-sufficiency by creating individualized service plans, connecting them to essential resources, and offering ongoing support.
RESPONSIBILITIES
- Conduct intake assessments to identify clients' service needs and barriers hindering sustainable self-reliance.
- Develop comprehensive individualized action plans with clients that promote self-reliance, outlining achievable goals and strategies focusing on housing, employment, health, and other essential needs.
- Assist clients in identifying and accessing community resources and support services.
- Serve as a liaison between clients and community resources, including housing programs, mental health services, employment opportunities, and financial assistance.
- Facilitate referrals and ensure clients access available resources.
- Establish and maintain an effective and timely referral network to connect clients with necessary support services.
- Work closely with clients to motivate and reinforce independence, self-sufficiency, and self-esteem throughout their journey.
- Provide continuous case management services by monitoring client progress, reassessing needs, and evaluating plan effectiveness.
- Provide immediate support and intervention during client crises.
- Develop safety plans and connect clients to emergency services when necessary.
- Attend trainings and meetings to understand social services in our community.
- Identify suitable shelter options and assist clients in securing safe and stable housing.
- Provide ongoing support to clients in maintaining housing stability.
- Mediate issues with clients that threaten their self-sustainability.
- Assist clients in developing and maintaining budget plans to ensure stable self-reliance.
- Provide guidance on financial literacy, budgeting, saving and debt management.
- Assess client's employment skills, interests and goals. Collaborate with the workforce case manager.
- Connect clients with relevant job trainings and employment readiness support.
- Maintain accurate and comprehensive case notes, documenting client status, progress, assessments, service engagement and any relevant correspondence.
- Complete necessary forms and reports following established procedures.
- Diligently and accurately record all provided services, referrals, recommendations, case notes, and program documentation into HMIS and salesforce within 1 business day of client interaction.
- Conduct regular monthly assessments with clients to ensure they are receiving the necessary assistance and support.
- Aid SNAP program participants in completing applications, collecting required documents, and providing necessary data.
- Connect clients with nutrition education support.
- Prepare and submit weekly success stories to supervisor, marketing and grants manager.
- Keep shared spreadsheets up to date.
- Case conference with other case managers internally and externally to TJOP to assist clients in receiving all possible services.
- Case conference complex cases / issues with supervisor and provide creative solutions to challenges that arise.
- Conduct home visits as needed.
- Any other job duties as assigned.
EDUCATION AND EXPERIENCE
KEY COMPETENCIES
TECHNICAL SKILLS
DON'T MEET EVERY SINGLE REQUIREMENT?
Not sure you meet all qualifications? Let us decide!
Research shows that women and members of other under-represented groups tend to not apply to jobs when they think they may not meet every qualification, when, in fact, they often do. We are committed to creating a diverse and inclusive environment and strongly encourage you to apply.
Must be able to pass a criminal background check and drug screening
Salary : $24
