What are the responsibilities and job description for the Insurance Customer Service Representative position at The Keenan Agency, Inc.?
Job Description
The Keenan Agency is a family-owned Dublin insurance agency dedicated to providing personalized service and guidance to our Commercial and Personal lines clients. We take pride in building long-term relationships and offering top-notch customer care in a friendly and supportive work environment. We are seeking a Commercial Lines Customer Service Representative to join our team.
Prior experience of 1-3 years of Commercial Insurance experience is required. Base salary of $55,000 to $65,000 based upon experience and current licensing.
Salary: $55000.00 - $65000.00 per year
Benefits
Annual Base Salary Based on Experience
Paid Time Off (PTO)
Health Insurance
Life Insurance
Disability Insurance
401K
Responsibilities
Responsibilities:
This person will be responsible for managing and servicing a book of business for our commercial clients and will be their primary contact.
Assist clients with policy changes, certificates of insurance, endorsements and general inquiries.
Processing renewals and changes
Ensuring clients receive the best possible service
Requirements
Requirements:
Strong communication, organizational and problem-solving skills are important.
A Property/Casualty insurance license and prior insurance experience.
Experience with Microsoft Outlook, Excel, Word and Applied Epic Agency Management System are desirable.
The schedule would be Monday-Friday between 8:30 and 5.
Company Description
At The Keenan Agency, Inc., we are dedicated to providing exceptional insurance solutions tailored to meet our clients' unique needs. With a legacy of professionalism and integrity in the insurance industry, we pride ourselves on fostering a welcoming environment where collaboration and innovation thrive. Our mission is to protect what matters most to our clients while supporting our employees' growth and success. Join us in making a difference and be part of a team that values quality service and strong relationships.
Salary : $55,000 - $65,000