What are the responsibilities and job description for the Warehouse Operations Manager position at The Kendall Group?
The Kendall Group seeks a talented and experienced individual to fill the role of Distribution Center Supervisor. This position is responsible for overseeing the daily operations of the warehouse, including supervision of staff, maintenance of warehouse cleanliness, and ensuring adequate staffing levels.
About The Kendall Group
At The Kendall Group, we are comprised of seven divisions with 75 locations in eleven states. Our company serves the Electrical, Automation, Pipe, Valve, and Fittings products, Steam, Lighting, Industrial Controls, and Instrumentation Industries. We pride ourselves on being a 100% employee-owned company, offering our employees a unique opportunity to own part of the company and shape their future.
Why The Kendall Group?
We value our employees and offer them opportunities to learn and grow while being coached and mentored along the way. We strive to create a work environment where people stay and thrive, with over 60% of our associates having more than 5 years of tenure and over 40% having greater than 10 years.
Role Summary:
The Distribution Center Supervisor reports directly to the Distribution Center Manager and is responsible for overseeing the daily operations of the warehouse, including supervising drivers and deliveries, scheduling maintenance, and maintaining warehouse cleanliness. This role requires strong leadership skills, excellent organizational abilities, and a commitment to delivering exceptional customer service.
Key Responsibilities:
- Supervise and direct the performance and outcomes of owner-associates, communicating performance expectations and holding the team accountable to those expectations.
- Drive organizational effectiveness and Service Excellence through developing processes, leading teams, enabling a highly motivated work environment, and creating innovative approaches for improvement.
- Interviews, hires, schedules, assigns work to, and evaluates the work performance of staff.
- Ensure adequate staffing levels daily.
- Coordinate with Territory Owner-Associates on daily routing requirements.
- Manage queues inside the Kendall business system.
- Control the flow of material in and out of the warehouse.
- Maintain Direct Through Stock processes and customers' requirements.
- Maintain warehouse cleanliness to ensure product flow and accessibility.
- Research shipping/receiving discrepancies.
- Train 'other' owner associates on proper procedures.
Essential Skills and Qualifications:
- A minimum of 3 years' experience working in warehouse operations.
- High school diploma or equivalent required; Bachelor's degree preferred.
- Prior experience working with Microsoft Office, proficiency with MS Excel, and ability to use standard office equipment.
- Excellent organizational skills, ability to multi-task, and shift priorities as needed.
- Strong communication and interpersonal skills, with the ability to communicate effectively at all levels of the organization.
Work Environment:
The physical demands of this role include the ability to lift, move, and carry up to 50lbs, sit, stand, walk, lift, pull, and push during the entire work shift. The noise level in the work environment is consistent with that of a distribution center.
The Kendall Group is an equal opportunity employer and welcomes applications from diverse candidates.
