What are the responsibilities and job description for the Youth Services Case Manager position at The Kitchen, Inc.?
Company Overview:
At The Kitchen, Inc., our mission is to bring stability and purpose to people who are homeless. Join us and be part of a team that values Respect, Dignity, Quality, Service, and Compassion.
Role Summary:
As a Youth Services Case Manager, you will serve as one of our Frontline Heroes at Rare Breed. Rare Breed is a central hub that provides immediate access to basic needs and rapid access to community services for homeless and at-risk youth ages 13-24. Our team members are passionate about growth, innovation, and collaboration. We are constantly striving to improve and better ourselves so that we can better support our participants.
If you have a heart for service, growth mindset, and you thrive under pressure, you are a great fit for our team!
What We Offer:
TKI believes in work-life balance, therefore we offer full-time employees generous paid time off that accrues Day One, including:
- Personal Time (8 hours every month)
- Sick Leave (Total of 96 hours per year)
- Vacation Time (40 hours within your 1st year)
- Paid Holidays (Total of 7 Holidays)
At The Kitchen, we value our employees through continual engagement, growth, and providing an important work-life balance. We encourage time off for family and self-care through generous paid leave offerings, healthcare benefits, and an Employee Assistance Program.
Responsibilities:
- Remain client-focused by utilizing Housing First Philosophy, Trauma Informed Care approach, Motivational Interviewing techniques, and Crisis De-escalation techniques that incorporate these models.
- Maintain the safety of the youth, volunteers, and team members by ensuring behavioral expectations, appropriate policies, procedures are followed, and addressing behaviors before they escalate.
- Focus on the participant’s ability to independently address identified barriers either through independent actions or a supportive network that has been designed to assist the participant.
- Engage with participants to build trust where participant is accepting of additional case management beyond having their basic needs met.
- Be knowledgeable of the specific program policies and procedures and complete required documentation to meet any grant requirements.
- Always maintain professional boundaries with participants.
- Collaborate with all team members to ensure the overall mission and philosophy of The Kitchen, Inc. is maintained.
- Other duties as assigned.
Qualifications:
Education and Experience
- Bachelor’s degree preferred or Associate’s degree required, in the Human Service field
- One to two years’ experience in the Social Service field or experience that can be related to providing Case Management.
- Experience working with individuals who have mental health and/or substance use disorders is a plus.
- Working knowledge of Housing First Philosophy, Trauma Informed care, Motivational Interviewing, Critical Time Intervention, Progressive Engagement a plus.
- Experience utilizing de-escalation techniques preferred.
Drug-Free Workplace
The Kitchen receives federal grants and contracts and therefore must comply with the Drug-Free Workplace Act of 1988. Marijuana is considered an illegal drug under federal law, with no exception for medicinal use and is not protected under ADA.
Join Us:
If you're ready to take your career to the next level and be part of an innovative and dynamic team, we'd love to hear from you!
The Kitchen is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
We invite you to check out our website www.thekitcheninc.org for a full job description and to complete an application and submit your resume!
Section 3 applicants are encouraged to apply.
Follow Us:
Stay connected and learn more about The Kitchen on our social media channels: Facebook, LinkedIn, Twitter, Instagram, and our website.
Job Type: Full-time
Benefits:
- Dental insurance
- Employee assistance program
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- No weekends
Work Location: In person
