Director of Intervention Services

Position: Director of Intervention Services
Status: Temporary (3-4 months), Exempt, Full-Time
Reports to: Deputy Director

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The Korean American Family Service Center (KAFSC) is a leading non-profit organization serving the New York tri-state area. We are dedicated to empowering women, children, and families—especially immigrant survivors of gender-based violence—through culturally responsive counseling, education, advocacy, and support services. Our mission is to foster safe and healthy relationships based on mutual respect, compassion, and dignity.

KAFSC seeks a full-time Direct of Intervention Services (temporary) that supports KAFSC’s gender-based violence and anti-violence intervention services, including domestic violence, sexual assault, and child abuse-related services. Director of Intervention Services will lead a team of four to five Case Managers and Counselors.

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Please note that this is a temporary position with a duration of 3 to 4 months. We are seeking a candidate who is available to start immediately.

KEY RESPONSIBILITIES

The Management of KAFSC’s Intervention Services:

• Oversee the overall victim service program including case management, counseling, legal service, etc.
• Oversee the housing program including long term and short term housing programs
• Oversee the Economic Empowerment Program
• Develop and implement program policy and procedure for Intervention Services and Programs at KAFSC
• Provide supervision and guidance to all programs staff - Victim, Housing, Economic Empowerment, etc.
• Provide ongoing training and support to the 24-hr hotline volunteer dispatchers at the volunteer training
• Work with the program team to create a training materials and curriculum
• Ensure that all families and individuals have a safety plan and a full family assessment
• Provide crisis intervention and therapeutic counseling for individuals and families affected by domestic violence, sexual assault, and child abuse
• Identify the strengths and needs of clients and establish individualized plans for each client
• Provide comprehensive quality advocacy and case management services
• Make appropriate referrals (police, court, shelter, hospital, PA office, etc.) and provide relevant support services
• Maintain a working knowledge of other gender-based violence service partners
• Foster and maintain constructive working relationships with law enforcement, legal service agencies, courts, Family Justice Centers, Human Trafficking Intervention courts, Administration of Child Services, and other community organizations

Program Management & Staff Supervision

• Work with Deputy Director in compliance with federal, state, and city contracts and other funding source requirements; participate in site visits and audit process as scheduled.
• Supervise four to five Case Managers and Counselors, providing guidance, regular supervision, and managing case conferences.
• Support the hiring process, including interviews, and coordinate staff performance evaluations.
• Recruit, screen, assign Case managers to staff, and delegate appropriate tasks as needed.
• Administrative Supervision to Case Managers: oversee the quality of case records, including hotline records, intake forms, progress notes, evaluations, case terminations, and other documents related to program activities

Community Outreach, Advocacy & Education

• Collaborate with coworkers to create opportunities to reach the targeted population through a wide range of community outreach activities.
• Support Deputy Director in providing counseling training to volunteers at our 24-hr Domestic Violence Training
• Write articles for publication in newspapers/magazines or/and participate in radio/TV shows to promote KAFSC and its work.
• Organize and participate in agency-wide outreach activities

Administration

• Support Deputy Director in ensuring that all client records and documentation are complete, accurate, and up-to-date
• Support Deputy Director in preparing documents, reports, and statistics for all appropriate program-related activities
• Actively participate in agency-wide fundraising activities, including the Annual Benefit Gala

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Qualifications

• A Master's degree in Social Work is required.
• LCSW preferred.
• At least 3-5 years of management or supervisory experience
• In-depth knowledge of the dynamics of family violence or sexual assault or/and experience working with individuals who have experienced trauma
• Fluency in English and Korean preferred
• Program development experience is a plus
• Strong commitment to the Asian American Community and KAFSC’s mission
• Sound judgment and a strong sense of social justice and activism

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Compensation and Benefits

• Salary Range: $90,000 ~ $110,000
• Benefits: Health, dental, and vision insurance, generous paid time off, and 401k match for eligible participating employees.

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HOW TO APPLY

Please send your resume and cover letter to careers@kafsc.org with the subject line "Director of Intervention Services Application." No phone calls, please.

KAFSC is an Equal Opportunity Employer. We value diversity and are committed to fostering an inclusive environment where all team members feel supported and empowered.

For more information about KAFSC and available opportunities, visit www.kafsc.org/careers.

Note: This job description is intended to convey information essential to understanding the scope of the position and is not exhaustive. Duties, responsibilities, and qualifications may be adjusted as necessary to meet the evolving needs of the organization and its programs.

Job Types: Full-time, Temporary

Pay: $90,000.00 - $110,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Day shift
• Monday to Friday

Education:

• Master's (Required)

Experience:

• Supervising: 3 years (Preferred)
• Program development: 1 year (Preferred)

Language:

• Korean (Preferred)

License/Certification:

• Licensed Certified Social Worker (Preferred)

Ability to Commute:

• flushing, NY 11354 (Required)

Ability to Relocate:

• flushing, NY 11354: Relocate before starting work (Required)

Work Location: In person

Salary : $90,000 - $110,000