Catering Sales Manager

The Landings Golf and Athletic Club is a private luxury residential club on Skidaway Island dedicated to providing members with an active lifestyle through resort-class amenities. Located 12 miles from historic Savannah, our Club offers members access to six championship golf courses, two marinas, 31 tennis courts, 15 pickleball courts, eight bocce courts, 10 unique dining venues, five clubhouses, five swimming pools and a 52,000 sq. ft., wellness center.

At The Landings Golf and Athletic Club, we place special importance on professionalism, courtesy, integrity, and teamwork. Our team of service professionals are the most important asset of our organization, and every contribution they make has a direct impact on our success. We are devoted to providing the best work experience and benefits possible for our team members through the below offerings.

Come join our team on the Island of Much More!

Responsibilities:

• Greets and communicates with all members in a warm, courteous and prompt manner and ensures all employees act in similar fashion.
• Acts as the primary liaison between the client and the Club to ensure all clients’ expectations are met, if not exceeded.
• Considers and plans all aspects of an event, including but not limited to menus, beverage offerings, set up, décor, timeline, etc.
• Sells and coordinates details for catered functions within guidelines of Club policies, including clubhouse minimums, menu matching, staff availability, etc.
• Maintain up-to-date files on each event.
• Responsible for accuracy in calendar updates and detailed information in NorthStar.
• Works assigned leads to ensure that members are receiving exceptional service and assistance with their functions.
• Responsible for changes and appropriately notify essential personnel.
• Responsible for issuing specs and function sheets at least two (2) weeks prior to event whenever possible.
• Assists in creation of catering menus.
• Periodically review banquet menus with Catering Director for selection and pricing.
• Ensure delivery and/or gate lists for catered events.
• Detail deposits received; work with accounting to assign new account numbers, and forward billing to accounting when appropriate.
• Attends weekly Event Order meetings for clear expectation setting and understanding.
• Resolves member complaints.
• Anticipate problems and suggest solutions for Club and/or Catered events
• Accurately prepare IRS Member Function Questionnaire for each catered event and input into banquet register. 
• Applies financial report information in a timely and practical fashion to improve operations.
• Prepares diagrams for events with the use of Social Tables.
• Provides detail of billing of catered event, upon member/client request.
• Reviews banquet billing to ensure accurate and timely billing.
• Is familiar with Club and all services available, as well as off-property services, recreation, attractions, events, etc
• Generates reports, as needed.
• Assists in preparation & accuracy of the 10 day list of all upcoming catered functions prior to F&B’s weekly meeting.
• Inspects and monitors cleanliness of entire club and complies with safety and health code regulations.
• Follows all safety procedures in accordance with state and federal guidelines.
• Evaluates work procedures, reviews standards, identifies methods for increasing efficiency or effectiveness and responds proactively to any needs that have arisen.
• Maintains high visibility throughout the Club.
• Must be dedicated to excellence, teamwork, and guest satisfaction
• Complies with departmental and Club policies and procedures and ensures staff compliance with the same.
• Will be present at the beginning of functions to greet the host, introduce the Banquet Manager and/or Captain, and to make sure the function begins as planned.
• Works variety of shifts needed based on banquet functions to include nights, weekends and holidays.
• Performs other duties as assigned, requested or deemed necessary.

Education:

• Highschool Diploma or equivalent

Experience:

• Minimum of two years of experience in the Banquet/Catering or Conference management field.
• Previous experience in recommending, serving and knowledge of food, wine and spirits is required.
• Outstanding verbal, written, multi-tasking and presentation skills.
• Valid Driver's License to operate Company vehicles. 
• Must be able to complete a food safety certification class (ServSafe) and achieve certification.
• Ability to deal well with change and uncertainty and flexible enough to adapt and sensibly respond to the situation at hand.

Physical Requirements:

• Sitting and working on a computer 60% of shift
• Stand and/or walk 40% of shift
• Stooping, bending or lifting up to 50lbs.