What are the responsibilities and job description for the Storeroom/Purchasing Clerk position at The Langham Chicago?
Perks
Medical, Dental, Vision, 401K
PRIMARY OBJECTIVE OF POSITION:
Responsible for the efficient operation of the Hotel Storerooms. The Storeroom Clerk will receive, store and issue the Storeroom’s inventory ensuring that all requisitions are accurate and complete.
RESPONSIBILITIES AND JOB DUTIES:
- Maintain complete knowledge of and comply with all departmental policies/service procedures/standards.
- Maintain complete knowledge of correct maintenance and use of equipment.
- Anticipate guests’ needs, respond promptly and acknowledge all guests, however busy and at any time of day.
- Maintain positive guest relations at all times, both internal and external.
- Maintain logbook of all incoming guest packages.
- Resolve guest complaints, ensuring guest satisfaction.
- Monitor and maintain cleanliness, sanitation and organization of assigned work areas.
- Maintain complete knowledge of property purchasing system and manual procedures.
- Set up and organize workstation with designated supplies, forms and resource materials, report shortages to supervisor.
- Check refrigeration temperatures in beer cooler and wine cooler. Report any differences to the Supervisor and Engineering departments.
- Verify all goods received in detail against the invoices for food and liquor items.
- Checking in freight deliveries, verify quantity received and condition of pallet/s of items before signing the Bill of Lading from the drivers.
- Assisting with delivery of goods to respective departments.
- Issue stock using requisition forms and processes as necessary.
- Rotate stock to ensure the oldest goods are consumed first.
- Store dry goods, food goods and cleaning supplies in designated areas.
- Assist in inventory as directed by Supervisor.
- Assist with other Purchasing/Receiving job functions as assigned.
- Document maintenance needs on work orders and submit to Manager/Supervisor.
PHYSICAL DEMANDS:
- Exert physical effort in transporting 20lbs to 50lbs
- Endure various physical movements throughout the work areas.
- Satisfactorily communicate with guests, management and co-workers to their understanding.
SPECIAL SKILLS REQUIRED:
- Fluency in English both verbal and non-verbal.
- Provide legible communication and directions.
- Compute basic mathematical calculations (add, subtract, multiply and divide numbers).
- Ability to perform job functions with attention to detail, speed and accuracy.
- Ability to prioritize, organize and follow up.
- Ability to be a clear thinker, remaining calm and resolving problems using good judgment.
- Ability to follow directions thoroughly.
- Ability to understand guest’s service needs.
- Ability to work cohesively with co-workers as part of a team.
- Ability to work with minimal supervision.
- Ability to maintain confidentiality of guest information and pertinent hotel data.
EDUCATION REQUIRED:
High school graduate preferred.
EXPERIENCE REQUIRED:
Experience in the hospitality industry in similar position preferred.
LICENSES OR CERTIFICATES:
None needed.
SALARY RANGE:
$21.20 - $26.50/hour
BENEFITS INCLUDED FOR FULL-TIME COLLEAGUES:
- Vacation Pay and Sick/Personal time (in accordance with Chicago Paid Leave and Paid Sick Leave Law)
- Paid Holidays
- Medical, Dental and Vision Insurance for you and your family (employee paid partial premiums)
- Basic Life Insurance, AD&D, and Short-Term Disability (company paid)
- Long Term Disability, Additional Life Insurance, Child Life, Spouse Life, Pet Insurance, ID Theft Protection Coverage, Prepaid Legal, Critical Illness, Hospital Care, Accidental Injury Supplemental Plans (available for purchase)
- 401k plan with Roth option and employer match
- Free meals while on duty
- Uniforms and cleaning of uniforms (for applicable positions)
- Free and discounted hotel stays
- Discounted parking
- Guidance Resources – company paid benefit for personal counseling
EOE, Including Disability/Veterans
About Langham Hospitality Group
A wholly owned subsidiary of Great Eagle Holdings, Langham Hospitality Group (LHG) comprises a family of distinctive brands, including The Langham Hotels and Resorts, Cordis Hotels and Resorts, Eaton Workshop and Ying’nFlo. With over 40 hotels and residences in operation or development, LHG has a global footprint that extends across Asia, Europe, North America, Australasia and the Middle East.
LHG's approach to hospitality centres on open and genuine interactions with guests, colleagues and the world around us. With dedicated colleagues across four continents, we foster an engaging and respectful workplace to nurture careers, delight guests, and embrace the company's vision to building great memories together.
LHG's approach to hospitality centres on open and genuine interactions with guests, colleagues and the world around us. With dedicated colleagues across four continents, we foster an engaging and respectful workplace to nurture careers, delight guests, and embrace the company's vision to building great memories together.
Majestic views of the cityscape, the Chicago River, and Lake Michigan. All housed in a skyscraper designed by renowned architect Mies van der Rohe. Situated in downtown Chicago, our hotel is mere minutes from the Loop, Grant Park, Magnificent Mile, Millennium Park, and Navy Pier. Discover the perfect blend of convenience and stylish comfort only at The Langham, Chicago.
Salary : $21 - $27
