What are the responsibilities and job description for the Customer Account Representative position at The LaSalle Group?
Are you a detail-oriented, proactive individual with a passion for customer satisfaction? LaSalle Network is currently partnering with a company that has been around for over 20 years. They support homeowners with protection plans and on-demand services for repairs or maintenance.
This client is seeking a Customer Account Representative to join their growing team. This position would be 100% onsite in Naperville, IL.
Customer Account Representative Responsibilities :
Assist existing customers with account questions or processes and scheduling repair or maintenance service while selling additional products and services
Sell home warranty and energy-related products and services to residential and / or commercial customers
Ability to successfully resolve customer questions and / or concerns quickly in one phone call by clarifying issues, researching and exploring answers and alternative solutions and implementing appropriate solutions.
Create and maintain personal / team sales goals daily, weekly and monthly
Customer Account Representative Requirements :
2 years Customer Service experience
2 years of working in an office space
Must have strong verbal and written communication; must be conversational
Comfortable with multi-tasking and working in a fast-paced environment
Extremely resourceful and able to problem solve
Ability to provide exceptional customer service consistently
If you are interested in this position and qualify based on the previously mentioned requirements, please apply today!
Thank you,
Emily Schacht
Team Lead
LaSalle Network
LaSalle Network is an Equal Opportunity Employer m / f / d / v.
LaSalle Network is the leading provider of direct hire and temporary staffing services. For over two decades, LaSalle has helped organizations hire faster and connect top talent with opportunities, from entry-level positions to the C-suite. With units specializing in Accounting and Finance, Administrative, Marketing, Technology, Supply chain, Healthcare Revenue Cycle, Call Center, Human Resources and Executive Search. LaSalle offers staffing and recruiting solutions to companies of all sizes and across all industries. LaSalle Network is the premier staffing and recruiting firm, earning over 100 culture, revenue and industry-based awards from major publications and having its company experts regularly contribute insights on retention strategies, hiring trends and hiring challenges, and more to national news outlets.
