What are the responsibilities and job description for the General Manager position at The Last Refuge?
Job description
The Last Refuge; a high volume bar, restaurant, and private event space in NuLu, is hiring a passionate General Manager that will lead and direct the daily operations of the venue while consistently delivering exceptional guest and teammate experiences. Our ideal candidate will be hardworking, dedicated, personable & team oriented. Experience and flexible hours are prerequisites for success within this role.
An ideal candidate will have 3 years experience in a restaurant and bar environment with a strong comprehension of private events.
Having extensive experience using Tripleseat, Opentable, Hotschedules, Lightspeed and other technology tools will certainly aid in successfully navigating this role. This individual will need to be versatile in operations as The Last Refuge has many moving parts; including an extensive whiskey and cocktail program, indoor and outdoor dining; as well as a large private event space.
Requirements:
- Oversee all aspects of the restaurant's operations, including food preparation, service, and guest satisfaction.- Develop and implement strategies to achieve sales and profit goals.- Ensure compliance with health and safety regulations.- Manage inventory and control costs to maximize profitability.- Train and supervise staff members, providing guidance and support as needed.- Create and maintain a positive work environment that fosters teamwork and employee development.- Handle customer complaints and resolve issues promptly and professionally.- Collaborate with the kitchen staff to develop menus and ensure high-quality food preparation.- Monitor customer feedback and make necessary improvements to enhance the dining experience.- Strong knowledge and understanding of P&L statements and declining budgets.
- Strong experience in executing liquor inventory and follow-up to track down variances.
-Strong knowledge of private event operations.- Excellent leadership skills with the ability to effectively manage a team.- Experience in shift management, including scheduling, training, and performance evaluation.- Proficient in cash handling procedures and financial management.- Familiarity with food safety regulations and best practices.
- Proficient with handling HR issues and the ability to communicate urgently on all matters that need corporate approval/guidance.
The Last Refuge offers a full benefits package for the individual including health, dental, vision, parking, paid vacation and sick leave. The salary base for this position is $85,000 plus bonus based on metrics being met.
Note: This job description is not intended to be all-inclusive. The General Manager may perform other related duties as assigned to meet the ongoing needs of the restaurant.
Job Type: Full-time
Benefits:
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Paid training
- Vision insurance
Job Types: Full-time, Part-time
Pay: $90,000.00 - $120,000.00 per year
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Paid training
- Vision insurance
Shift:
- Evening shift
- Night shift
Work Location: In person
Salary : $90,000 - $120,000