What are the responsibilities and job description for the Server position at The Laundry?
About us
The Laundry is located in the heart of downtown Fenton and is a destination spot for out of towners. We are looking for hard working and upbeat personalities to fill our FOH serving positions.
The Laundry is a restaurant that has been established in Fenton, Michigan for 25 years and is dedicated to selling the best products, educating the community about them, and creating a unique and exciting environment for our customers and employees.
Servers who wish to become an addition to The Laundry team will be expected to provide a high level of customer service as well as being extremely reliable, teamwork-oriented, and dedicated to serving the mission of the restaurant.
Job Duties and Responsibilities:
- Learning the menu including food, specialty cocktails, beer selection etc.
- Properly executing the steps of service for every customer from beginning to end
- Presentation of wine to guests
- Completion of side work
- Maintain friendly and positive guest relations at all times
- Anticipate guests’ needs, respond promptly, and acknowledge all customers
- If not already certified, serves are required to obtain a TIPS (or any other accredited alcohol service training) certification upon being hired
Knowledge, Experience, Skills, and Abilities Required:
- Serving experience preferred
- Beer, wine, cocktail, and liquor knowledge
- Use of POS systems
- Extraordinary customer service skills
- Ability to work quickly and efficiently in a fast paced environment
- Must have reliable transportation
- Able to work evenings and weekends
- Skilled at personalizing guest experience
- Able to handle guest complaints with grace and professionalism
- Must be able to stand for extended periods of time
Job Types: Full-time, Part-time
Pay: $18.00 - $25.00 per hour
Expected hours: 16 – 32 per week
Benefits:
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid sick time
- Referral program
- Vision insurance
Shift:
- 8 hour shift
- Morning shift
- Night shift
Experience:
- Food service: 2 years (Required)
Work Location: In person
Salary : $18 - $25
