Case Intake Manager - Civil Rights Law Firm

Are you a skilled legal assistant ready to be at the forefront of client interactions and contribute to a seamless intake process? The Law Offices of Dale K Galipo, a leading civil rights firm, is actively seeking an experienced and detail-oriented Intake manager to join our team. As the initial point of contact for potential clients, you'll play a pivotal role in evaluating cases, providing legal guidance, and making lasting impressions

As the Intake Manager you will be at the forefront of ensuring a seamless and efficient intake process for our clients. Your key responsibilities will include:

• Conducting initial consultations with potential clients to gather relevant case information
• Evaluating and screening potential cases to determine their viability and alignment with the firm's practice areas
• Maintaining accurate and detailed records of all client interactions and case information
• Ensuring the collection and maintenance of accurate records related to intake of new clients, intake forms, engagement letters, and outside counsel guidelines
• Answering client inquiries, providing general information about the firm's services, and guiding clients through the intake process
• Making a great first and lasting impression on clients during in-person meetings.

Requirements

• Must be detailed, organized, and thorough in managing the intake process
• Working knowledge of basic legal terminology, ethical, legal, and risk management rules and requirements, with a willingness to learn substantive law required
• Ability to function in a fast-paced, service-oriented environment, prioritize multiple projects, and adjust to shifting priorities
• Excellent written and verbal communication skills. Spanish speaking a plus
• Outstanding sense of customer service with a demonstrated service-driven attitude
• Strong analytical abilities, resourcefulness, and attention to detail
• Demonstrated ability to grasp and implement new concepts quickly
• Sound discretion and judgment in making and communicating decisions

Why The Law Offices of Dale K. Galipo?

At The Law Offices of Dale K. Galipo, we value our employees and provide a collaborative and inclusive work environment. Joining our team means being part of a dynamic legal community that is dedicated to achieving justice for our clients. We offer competitive compensation, professional development opportunities, and a supportive team culture. If you're ready to make a meaningful impact and advance your career, The Law Offices of Dale K Galipo is the place for you. Apply now by submitting your resume.

Equal Opportunity Statement: The Law Offices of Dale K. Galipo provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• Weekends as needed

Ability to Relocate:

• Relocate before starting work (Required)

Work Location: In person