Quality Intern

We are looking for an energetic highly motivated intern who is looking to learn more about what It takes a hotel to be defined as true luxury. This intern will report to the Senior Manager of Quality and will be critical in determining how our brand of boutique independent hotels differ from Quality standards when compared to other big players in the market. This person will get the unique opportunity to liaise with the our 400 member hotels and further support the Quality team in honing their existing data infrastructure. You will be a critical driver in determining the true Quality potential of the LHW brand.

This is a part time internship based in our New York office with a flexible, hybrid model. Interns are expected to work 15 hours per week and will be compensated $15/hour.

Your Main Responsibilities Will Be

• Quality Standards Max Achievable: liaising with our member hotels to determine their maximum achievable score they can attain with our third party quality auditing company.
• Quality Reporting: Assist the quality team in refining the quality reporting procedures and designing new quality metrics that will fit our brand.
• Ad Hoc Support: Assisting the Quality team and the Member Success team with ad-hoc quality related matters.
  
  

We want to make sure your internship is meaningful, and you gain relevant experience. You will be able to work cross-functionally with team members from around the world and across multiple departments.

You Are

• Seeking a college degree with a concentration in hospitality, business, and/or communications.
• Excellent communication skills: Should be able to talk confidently with GM’s and leaders of our member hotels
• Proficient in Microsoft Office Suite. Should be highly proficient in Excel, Word, and PowerPoint
• Tableau: A moderate understanding of how to use Tableau is a plus
• High-energy, results-oriented individual who can work independently and on a team
• A critical and strategic thinker
• Eager to learn and grow
• Detailed oriented and proud of the work you deliver
  
  

About The Leading Hotels Of The World, Ltd. (LHW)

Comprised of more than 400 hotels in over 80 countries, LHW is the largest collection of independent luxury hotels. In 1928, 38 independent hoteliers came together to create LHW. Since then, the Company has carefully curated distinctive hotels, resorts, inns, chalets, villas, and safari camps from the snow-capped Alps of Europe to the African veldt, to share them with adventurous souls who seek the remarkably uncommon. The LHW community is filled of exceptional individuals, united by a passion for the surprising discoveries and details that come with every experience. LHW’s collection covers the globe and promises a broad range of destinations and uncommon experiences, enhanced by LHW’s tiered guest loyalty program Leaders Club. From converted former palaces, and countryside retreats run by the same families for generations, to gleaming skyscrapers in dynamic urban centers, serene private island escapes, glamorous tented camps - and beyond - explore, find inspiration, and experience unforgettable travel moments. For more information visit: www.lhw.com, Facebook at @LeadingHotels, Twitter at @LeadingHotels and Instagram @leadinghotelsoftheworld