What are the responsibilities and job description for the Executive Director position at The Learning Experience #333?
Benefits:
Role Responsibilities:
BUSINESS OPERATIONS AND PEOPLE LEADERSHIP
Qualifications:
TLE Cares Benefits Package – Because we care about you.
Our Center proudly offers TLE Cares, a comprehensive benefits package for all team members. All premiums for TLE Cares are fully paid by our Center’s owner, with no cost to our employees.
TLE Cares includes:
- Bonus based on performance
- Competitive salary
- Dental insurance
- Employee discounts
- Health insurance
- Paid time off
- Training & development
- Vision insurance
Role Responsibilities:
BUSINESS OPERATIONS AND PEOPLE LEADERSHIP
- Drives financial performance and productivity for all operational aspects of the center
- Effectively analyzes and reconciles monthly P&L statements; creates action plans based on past performance and forecasted occupancy
- Hires outstanding talent and ensures center is fully staffed with high performing teachers
- Effectively manages labor; Approves all final work schedules to ensure appropriate ratios are always intact
- Forecasts future enrollment based on annual graduation
- Processes payroll, ensuring the accuracy of timekeeping systems
- Manages center inventory- office supplies, food, curriculum, staff recognition items, etc.
- Manages all vendor relationships- organizes facilities maintenance and technology support
- Ensures parent billings, account receivables and collections are accurate and precise
- Conducts team meetings to communicate important information and set a direction
- Executes marketing brand campaigns within the center and implements local marketing activities.
- Oversees Work and Family program- building new relationships with community and business leaders (Housing Communities, Chamber of Commerce, Local Businesses)
- Effectively uses social media channels for parent engagement and retention
- Nurtures leads through scheduling and conducting tours; follows up with potential families to secure enrollment.
- Leads tours, highlighting key features of our brand and the center and maintains strong connections with potential customers
- Has a strong understanding of the childcare offerings within the community
- Maintains the lead tracking portal and customer database
- Coordinates the registration process and maintains customer and employee information in center systems
- Responsible for communications to families (i.e. billing, newsletters)
- Plans and manages budget for “parent pleasers”
Qualifications:
- 3 years’ experience in management - cross-industry experience is welcome
- Demonstrated leadership ability with a minimum of 2 years of experience in a customer-facing sales setting
- Ability to leverage data to understand the business and make decisions
- Career Pathways Level 3 required
TLE Cares Benefits Package – Because we care about you.
Our Center proudly offers TLE Cares, a comprehensive benefits package for all team members. All premiums for TLE Cares are fully paid by our Center’s owner, with no cost to our employees.
TLE Cares includes:
- Dental, Vision and Medical
- Short & Long-term Disability Insurance
- Life Insurance
- Employee Assistance Program
- Lifemart Employee Discount Program
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to The Learning Experience Corporate.
