What are the responsibilities and job description for the Program Supervisor position at The Lincoln Center for Family and Youth?
Title: Team Supervisor
FLSA: Full Time Exempt
Reports To: Program Lead, Director
Organization Summary
The Lincoln Center (TLC), established in 1970 by a behavioral health hospital and incorporated in 1983 as a 501(c)(3) nonprofit, is an entrepreneurial social enterprise dedicated to transforming lives and communities-one moment, one choice, one connection at a time. Headquartered in Pennsylvania, TLC operates across multiple states, delivering K-12 alternative education, comprehensive mental and behavioral health services, coaching, counseling, and trauma-informed training. TLC also partners with school districts, universities, hospitals, police departments, and other nonprofit organizations, providing consultation to secure federal and state grant funding.
Position Summary
The implementation of Intercept offers a unique opportunity to become immersed in an evidence-based program model to serve youth & their families. The Intercept program serves a broad population of youth and families, including those involved with multiple child serving systems and those at high risk of removal from their families. The program specializes in diverting youth from out of home placements by helping their families safely maintain youth in their home environment. This position manages program operations by focusing on effective planning and marketing, quality of services, effectiveness of staff, customer relations, interviewing and hiring, implementation of training, implementation of quality management and employee recognition and motivation. This position may assist in activities related to program growth and securing ongoing funding to sustain the program.
Duties And Responsibilities
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties and responsibilities may change at any time with or without notice.
Hours of Work: This is a full-time position
Work Environment: Home and community settings
FLSA: Full Time Exempt
Reports To: Program Lead, Director
Organization Summary
The Lincoln Center (TLC), established in 1970 by a behavioral health hospital and incorporated in 1983 as a 501(c)(3) nonprofit, is an entrepreneurial social enterprise dedicated to transforming lives and communities-one moment, one choice, one connection at a time. Headquartered in Pennsylvania, TLC operates across multiple states, delivering K-12 alternative education, comprehensive mental and behavioral health services, coaching, counseling, and trauma-informed training. TLC also partners with school districts, universities, hospitals, police departments, and other nonprofit organizations, providing consultation to secure federal and state grant funding.
Position Summary
The implementation of Intercept offers a unique opportunity to become immersed in an evidence-based program model to serve youth & their families. The Intercept program serves a broad population of youth and families, including those involved with multiple child serving systems and those at high risk of removal from their families. The program specializes in diverting youth from out of home placements by helping their families safely maintain youth in their home environment. This position manages program operations by focusing on effective planning and marketing, quality of services, effectiveness of staff, customer relations, interviewing and hiring, implementation of training, implementation of quality management and employee recognition and motivation. This position may assist in activities related to program growth and securing ongoing funding to sustain the program.
Duties And Responsibilities
- Develop and implement policies and procedures for operational management and clinical aspects of the program.
- Establish and maintain effective relationships with social service, mental health, education, judicial, managed care professional staff and community entities.
- Planning, assigned and directing work.
- Address complaints, resolve problems and ensure that young clients are satisfied.
- Participate in meeting with leadership
- Monitor program for sound financials by caseload management and management of expenditures.
- Assist with community presentations and special events and contract negotiations.
- Master's or Doctoral degree in Psychology, Counseling, Social Work, or related field or
- Bachelor degree in related field with five (5) years of experience in a social service environment.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties and responsibilities may change at any time with or without notice.
Hours of Work: This is a full-time position
Work Environment: Home and community settings
