What are the responsibilities and job description for the Portfolio Business Travel Sales Manager position at The Line and Saguaro Hotels?
Job Overview
The Portfolio Business Travel Sales Manager is responsible for prospecting and securing Corporate Business Travel and Consortia accounts on behalf of the hotels and company in accordance with the goals and strategies outlined in the annual Marketing Plans. Ensures quotas and goals are met and direct sales activities are focused on generating the highest possible RevPAR for the overall hotel's success.
This position is a hybrid position - based out of LINE LA or Ned NoMad NY. The candidate will work remotely a few days a week and required to attend in person 2-3 days a week on property.
Essential Functions & Responsibilities :
1. Effectively promote the LINE / Saguaro / Ned brands to corporate travel decision makers
2. Develop strong working relationships with property sales, operation, and revenue teams to ensure collaborative management approach.
3. Must be fully capable of utilizing tools for RFP solicitation, market intelligence, account management, and negotiations including Lanyon, Prologic, Sabre, Delphi FDC, Agency360, etc.
4. Awareness of competition, top accounts, rates, and sales strategies on an ongoing basis via available tools (ex : Agency360 and HIS Shops).
5. Stay abreast of market trends, be able to analyze market conditions and account specific data to determine current account status and alter individual account strategies, as needed, and communicate above items to hotel leadership teams.
6. Have a deep knowledge of corporate business travel programs, decision making and booking processes for corporate travel accounts and consortia accounts.
7. Manage and negotiate account details and contracts so that all pertinent aspects of solicitation and contracting are complete and documented for account history. Manage and updates Delphi weekly.
8. Formulate and submit formal and informal sales proposals to prospective customers and internal team members.
9. Lead site inspections with existing and potential clients, follow-up. coordinate and participate in sales blitzes, tradeshows, and sales trips, completing follow up and post trip reports in a timely manner.
10. Participate in monthly property revenue calls - providing market analysis (Agency360), account analysis, GDS ad campaign recaps, and strategy and promotional ideas
11. Provide monthly recaps to property Directors of Sales for the Executive Summaries (including top account production, variances YOY, variances to budget, travel updates and market intel)
12. Set up and lead customer business reviews on a semiannual basis; and report the results to property Director of Sales.
13. Develop a sales plan that addresses new business development, strategic sales alliances and grows market share from existing accounts.
14. Ability to set up and lead property RFP strategy sessions with hotel leadership teams; including account production, comp pricing, market trends and data from Agency360 & HIS Shops, provide pricing recommendations.
15. Audit of Lanyon to coincide with RFP Season (property rate plans, review / update custom questions, blackout dates).
16. Work with Company Central Reservations on RFP rate loading for assigned accounts. Follow-up with travel managers and account contacts to ensure rate audits are completed and passed.
17. Follow company direction, process, and expectations of assigned hotels.
18. Ensure all due dates / deadlines are met.
Knowledge, Requirements and Skills
1. Four-year college degree preferred, preferably in Hospitality and / or Marketing
2. Must have a minimum three (3) or more years' experience as a Hotel Business Travel Sales Manager for a full service, lifestyle hotel
3. Must have proven sales and supervisory experience, preferably in the hospitality industry
4. Must have leadership qualities
5. Market knowledge preferred
6. Strong ability in using MS Office (MS Excel and MS PowerPoint, in particular) and Outlook as well as Lanyon
7. Must be able to work with minimal supervision
8. Must be able to travel
9. Must have a valid driver's license and access to an automobile for outside sales calls
10. Must be able to work flexible and extended hours
11. Outstanding communication and interpersonal skills
12. Ability to handle data with confidentiality
13. Excellent reading, writing and oral proficiency in the English Language14.Excellent organizational and time management skills
15. Excellent attention to detail
16. Ability to multitask
17. Work well under pressure, requires being a team player
Working Conditions / Environment
1. The noise level in the work environment is usually moderate
2. The person having this responsibility may have to lift up to 20lbs on an occasional basis
3. The person having this position may have to sit for eight (8) hours, stand and / or walk, push, kneel, bend, balance, squat, reach and stretch for one (1) hour per day.
4. The work environment characteristics described herein are representative of those an Employee typically encounters while performing the essential functions of the position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Compensation : $115,000.00 - $130,000.00 per year
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Salary : $115,000 - $130,000