What are the responsibilities and job description for the Director of Group Sales position at The LINE, The Ned (US) & Saguaro Hotels?
Benefits:
- 401(k)
- 401(k) matching
- Bonus based on performance
- Competitive salary
- Dental insurance
- Employee discounts
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Vision insurance
- Wellness resources
Responsibilities
- Respond to internal and external Sales inquiries or requests and provide assistance as needed
- Actively solicit new and existing group accounts to meet/exceed revenue goals through telephone solicitation, outside sales calls, site inspections and written communications
- Adjust group pricing and recommend group concessions as needed to secure group business in support of hotel budget targets
- Use company wide programs, sales developments, prospecting projects and reporting for group business development
- Follow up on all business inquiries and leads to generate group room nights and associated food and beverage revenue to impact RevPar performance
- Achieve monthly, quarterly and annual revenue and direct sales goals including outside sales calls, prospecting calls, site inspections, and entertainment as outlined
- Act as a liaison with other departments or functions (Operations, Front Office, F&B, etc.).
- Establish and maintain effective employee working relations both within the department and with other departments
- Together with the Regional Director of Sales and Marketing and Director of Revenue Management implement the agreed strategy for all market segments
- Achieve and exceed budgeted room nights and revenue goals annually
- Analyze and estimate total value of each piece of business and negotiate best situation for achieving optimum revenue for the hotel while ensuring excellent customer service
- Analyze and review market changes with the Regional Director of Sales & Marketing and the Director of Revenue Management to implement programs with the Sales Team to meet these changes.
- Organize and accompany familiarization sites, tradeshows and inspection trips with clients
- Cultivate existing accounts into repeat business and revenue streams
- Develop new accounts with active prospecting, market networking, and targeted Sales Calls
- Develop powerful customer relationship with appropriately frequent and reliable communication; Follow up on all Sales leads in timely, courteous and professional manner
- Assist in the recruitment, training and managing of the sales team
- Assist in Annual Budget preparation and monthly re-forecast sessions
- Analyze and evaluate client production with Sales Managers and implement sales action plans
- Provide feedback and market information to Regional Director of Sales & Marketing on changing market conditions, including trends on the competition, as a result of direct sales solicitation, networking events, tradeshows, travel and interaction with competitive hotel staff
- Propose and initiate, new services and products for our guests
- Monitor and review the Sales incentive programs monthly
- Adhere to all standards of operations, policies and procedures, manuals, memos and verbal instructions
- Monitor and develop employee performance to include, but not limited to, providing supervision, conducting counseling, evaluations, setting annual goals and delivering recognition and reward
- Maintain awareness of documentation needed and retained in employee files
- Be familiar with all safety and emergency procedures including OSHA requirements
- Participate in meetings with hotel staff and clients, including but not exclusive to: Morning Operations Briefing, Resume Meeting, Banquet Event Order Meeting, Sales Meeting, Pre-Convention Meetings, and Planning Visits
Core Competencies
- Four-year college degree preferred
- Must have a minimum Four (4) years of experience in hospitality sales required
- Market knowledge and sales experience preferred
- Experience in Corporate Group Market Preferred
- Strong ability in using MS Office (MS Excel, Word, and MS PowerPoint, in particular) Delphi and access database tools
- Outstanding communication and interpersonal skills
- Collaborative spirit
- Ability to handle data with confidentiality
- Excellent reading, writing and oral proficiency in the English Language
- Excellent organizational, time management skills and attention to detail
- Ability to multitask
- Work well under pressure, requires being a team player
Salary : $115,000 - $130,000
