Bartender- The LineUp at Wai Kai - Ewa Beach

POSITION TITLE: Bartender

DEPARTMENT: Food & Beverage

REPORTS TO: Food & Beverage Management Team

POSITION TYPE: Part-Time, Non-Exempt (Hourly)

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JOB SUMMARY: The Bartender at The LineUp is responsible for preparing and serving beverages including alcoholic and non-alcoholic options according to company standards and recipes. This role also involves delivering food and beverage orders to guests, following established steps of service. The ideal candidate creates a welcoming, professional environment while maintaining cleanliness and organization in the bar area to ensure exceptional guest experiences.

KEY RESPONSIBILITIES

• Prepare drinks, pour beer and wine, and serve wine/champagne according to company recipes and presentation standards.
• Maintain thorough knowledge of all drink recipes and menu offerings.
• Take guest orders, promote food and beverage options, deliver items, and ensure timely service and table maintenance.
• Properly enter and close guest checks using the point-of-sale system and handle payments accurately.
• Collaborate and communicate effectively with servers, barbacks, and kitchen staff to ensure smooth service.
• Complete opening, closing, and side work duties; maintain cleanliness in all service, prep, and storage areas.
• Engage with guests, anticipate service needs, and resolve any concerns using positive communication and service recovery techniques.
• Secure and manage personal cash bank, complete cashier reports, and ensure all transactions are correctly processed.
• Stay informed on all menu items, garnishes, liquor brands, and non-alcoholic beverages including descriptions and presentation standards.
• Understand and apply knowledge of table numbers, layouts, hours of operation, dress code, and other operational standards.
• Prevent over-service of alcoholic beverages and manage guest intoxication responsibly.
• Demonstrate sound judgment when addressing difficult or intoxicated guests.
• Work safely with team members to lift and transport heavy items, maintain a hazard-free environment, and follow cleaning protocols.
• Follow company policies, safety guidelines, and OSHA standards, including proper use of cleaning agents.
• Promptly report accidents, injuries, or unsafe conditions to management.
• Complete all required safety training and maintain confidentiality in accordance with company policy.
• Perform other related duties as assigned by supervisors.

REQUIRED SKILLS/ABILITIES/CERTIFICATIONS:

• Strong knowledge of liquor, beer, and wine brands and products, including popular cocktails and proper garnishing.
• Minimum age: 18 years old (to legally serve alcohol in the State of Hawaii).
• Experience in using a point-of-sale system is required.
• Must be able to obtain a valid State of Hawaii Liquor Commission card.
• CPR/First Aid certification is preferred.

EDUCATION AND EXPERIENCE:

• Minimum 2–3 years of experience as a bartender in a high-volume or upscale environment.

PHYSICAL REQUIREMENTS:

• Ability to lift up to 35 lbs comfortably and occasionally up to 50 lbs.
• Must be able to stand for extended periods and perform physical tasks such as bending, lifting, and reaching throughout shifts, both indoors and outdoors.
• Must follow safe lifting practices and work collaboratively to transport heavy items.