What are the responsibilities and job description for the GENERAL MANAGER position at The Little Woody?
POSITION SUMMARY:
As The Little Woody General Manager you will oversee the daily operations at a busy neighborhood bar. This position requires a strong leader who can manage staff, ensure excellent guest service, and maintain a lively, welcoming atmosphere. The General Manager will have a passion for hospitality, knowledge of cocktails and beer, and the ability to thrive in a fast-paced environment.
DUTIES & RESPONSIBILITIES:
- Oversee daily bar operations, ensuring smooth and efficient service.
- Maintain a high standard of guest service and enforce house policies.
- Manage inventory, order supplies, and control costs.
- Ensures compliance with health, safety, and liquor laws.
- Create and update drink menus, including seasonal and signature cocktails.
- Handle guest concerns and resolve issues promptly.
- Hire, train, schedule, and supervise the team.
- Monitor staff performance and provide feedback.
- Foster a positive and team-oriented work environment.
- Financial responsibilities include cash handling, payroll, and invoicing.
- Track sales, labor costs, and beverage costs to optimize profitability.
- Develop promotions and events to drive sales.
QUALIFICATIONS:
- Minimum of 2-3 years of bar management experience in a fast-paced environment.
- Strong understanding of beer, wine, spirits, and cocktails.
- You must possess a strong financial acumen, command of the P&L and the ability to effectively interpret reporting.
- Strong working knowledge with Microsoft Office, Outlook, Word and Excel.
- Must possess strong interpersonal and motivational skills, the ability to effectively supervise and inspire staff, and the ability to work well under pressure.
- Extremely high standards and attention to detail, well organized and able to multitask. High level of personal initiative, action and results oriented.
- Must be available nights, weekends and holidays