Store Manager

WE ARE NOW HIRING RETAIL MANAGER FOR OUR STORES IN CHARLOTTE, NC

OUR LOCATIONS ARE NOT OPEN 24 HOURS.

WORK IN A SAFE ENVIRONMENT.

WE SERVE THE BEST CUSTOMERS IN THE WORLD!

This position is responsible for the financial results of the stores as well as the daily operations, staff development, brand protection, and overall execution of the company policies and procedures.

REPORTS TO:

Area Manager & Director of Operations

POSITION PURPOSE:

The Operations Manager is accountable for the overall store facility, fueling, maintenance and retail portion of the Convenience Stores owned by THE LOCAL SHOPPE. This position is responsible for the financial results of the stores as well as daily operations, staff development, brand protection, reporting, and compliance to company guidelines and critical policies.

GENERAL RESPONSIBILITIES:

• EVERY JOB IS EVERYONE’S JOB – LEAD BY EXAMPLE EVERYDAY
• Subscribe to and follow C-Store procedures for ordering, receiving, and storing merchandise.
• Leverage the Back-Office system to ensure margin goals, 100% scan accuracy and pricing integrity. Must use and follow Work Flow daily.
• Properly and accurately use Vendor and Repair logs. Proper checking in of all deliveries with visible evidence.
• Adhere to published critical cycle count schedule for cigarettes, electronics, wine, beer, and tobacco. Execute additional counts as directed.
• Ensure shift change counts are completed and verified by a manager for lottery.
• Ensure all team members are following company policies and procedures through following company required scheduling to see all parts of the business each fiscal period
• Ensure proper staffing by collaborating with Area Manager and actively recruiting and promoting the referral incentive program.
• Participate in interviewing and hiring sales associates
• Follow all training requirements for hourly sales associates and ensure they are meeting the standards prior to working alone
• Write and maintain effective schedules to meet the needs of the business and post per critical policies guidelines
• Work with the Area Manager to maximize sales and control labor cost.
• Communicate regularly with corporate office and respond timely to requests
• Maintain quality and sanitation.
• Inspect stores daily using Daily Walk to maintain optimum safety, cleanliness, sanitation, and sales.
• Ensure and coach GREET, SELL, THANK (give receipt). Establish and maintain a “selling culture”.
• Check email daily and respond to requests
• Complete and send invoices and daily sales paperwork to corporate office timely.
• Review all reports sent weekly by corporate office staff and respond to issues cited
• Follow all company cash policies, cash audits and cash accountability.
• Execute Gas Pricing Comparisons with integrity on weekdays by 9am or as directed.
• Promotes “Clean and Efficient” mentality

PERSONAL APPEARANCE

The Operations Manager position requires a professional and crisp image.

PHYSICAL AND HOUR REQUIREMENTS

Retail Managers must be able to lift 30-50 pounds.

This position requires a 100% attendance expectation with the exception of approved time off requests.

Full availability is required for this position.

Ability to be productive all hours of the shift and work in a fast paced sometimes stressful environment.

Ability to stand in one place for several hours

Ability to walk, stand, reach above the shoulders and bend all hours of the shift

Job Type: Full-time

Job Type: Full-time

Pay: $53,000.00 - $58,000.00 per year

Benefits:

• Health insurance
• Paid time off

Shift:

• 10 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Morning shift

Application Question(s):

• Have you ever let a customer or an employee break a store policy?
• What would you do if you come across a situation where you are missing money/product from the store?
• would you stay past your shift if a delivery was late by an hour or any other important reason?
• What would you do if you disagree with your supervisor, would you still follow their instructions?
• Do you it okay to ignore a line of customer to handle a cashier drawer discrepancy?
• Have you ever changed or band rules of someone to benefit yourself?

Education:

• High school or equivalent (Required)

Language:

• English (Required)

Shift availability:

• Day Shift (Required)
• Night Shift (Required)

Ability to Commute:

• Charlotte, NC 28216 (Required)

Ability to Relocate:

• Charlotte, NC 28216: Relocate before starting work (Required)

Work Location: In person

Salary : $53,000 - $58,000