What are the responsibilities and job description for the Controller position at The Lodge at Bodega Bay?
JOB DESCRIPTION
The Lodge at Bodega Bay, located on the scenic Sonoma Coast, is consistently rated as the #1 hotel in Bodega Bay on TripAdvisor.com, with guests returning to visit the Lodge again and again. We are seeking a Controller to join our outstanding team.
The Controller is responsible for: overall management of all finance, accounting, purchasing and MIS functions, including, but not limited to safeguarding all assets, strategic planning/budgeting, and compliance with internal controls and procedures.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Maintain complete knowledge of and comply with all departmental policies, service procedures and standards.
- Ensure that standards are maintained at a superior level on a daily basis.
- Responsible for preparation of financial information including, but not limited to forecasts, financial statements, variance analyses, and payroll/productivity studies.
- Prepare and maintain annual operating budget.
- Provide leadership and motivation to accounting staff. Evaluate staff. Recommend individuals for promotion, hiring and termination. Prepare and implement in-house training plans.
- Control and monitor payroll and expenditures for department.
- Administer and update hotel credit policy.
- Control and reduce accounts receivable.
- Plan and direct monthly credit meetings.
- Work closely with all Executive team members in achieving hotel's goals and objectives.
- Control, monitor and forecast cash flow.
- Enforce legal and fiscal obligations as mandated by government agencies in compliance with professional standards.
- Prepare, implement and maintain a departmental mission statement.
- Maintain a file for all original operating licenses and permits of the hotel. Responsible for a timely review and renewal of all operating licenses and permits.
- Establish and maintain objectives and guidelines for valuables which are lost/found with Director of Security & Safety.
- Maintain all monthly hotel operating inventories.
- Maintain property management system.
- Responsible for employee compliance with hotel policies and procedures. Initiate disciplinary action when appropriate.
- Support the hotel philosophy concerning hiring, employee relations, disciplinary action, training, counseling, evaluating, etc.
- Interact in courteous and professional manner with all guests, staff and community members.
- Respond to and resolve guest and staff difficulties in courteous, professional and prompt manner.
- Apply principles of logical thinking to a wide range of unstandardized intellectual and practical problems in order to perform and direct many varied and complex tasks.
- Interact with people beyond giving and receiving instructions, particularly interaction with supervisor, subordinates, co-workers, and guests in completing assignments, resolving staff and guest complaints.
- Interpret and comply with a variety of instructions furnished in written, oral, diagrammatic or schedule form.
- Perform a variety of duties, often changing from one task to another of a different nature without loss of efficiency or composure.
- All other duties as required.
Regular attendance in conformance with the standards, which may be established by the Hotel from time to time, is essential to the successful performance of this position.
Associates with irregular attendance will be subject to disciplinary action up to and including termination.
Due to the cyclical nature of the hospitality industry, associates may be required to work varying schedules to reflect the business needs of the Hotel.
Upon employment, all associates are required to fully comply with the Hotel rules and regulations for the safe and efficient operation of the Hotel facilities.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Thorough knowledge of accounting/hotel operations, purchasing and MIS functions.
- Thorough knowledge of budgeting and generally accepted accounting principles.
- Ability to maintain technical competence in accounting, tax matters and emerging hotel industry innovations.
- Ability to direct and coordinate accounting functions; ability to communicate verbally and in writing in English.
- Ability to train, motivate, evaluate, mentor and direct employees and managers to achieve desired results.
- Ability to access, input, analyze and retrieve information from computers; ability to maintain excellent relations with staff; ability to maintain staff and guest confidentiality at all times; ability to accept responsibility for actions of others.
- Ability to manage by example.
- Exceptional oral communication skills to negotiate and persuade guests and staff to achieve results beneficial to operation of hotel.
- Ability to perform mathematical operations with units of measure including, but not limited to percentages, dollars, cents, feet, inches, cups, pounds and ounces.
- Ability to create, implement and monitor hotel and staff goals, strategies and policies;
- Ability to converse calmly with irate guests, superiors and subordinates in sometimes intense emotional situations.
- Ability to focus and maintain attention to performance of tasks despite frequent stressful, emergency, critical or unusual interruptions; ability to memorize, recollect and quickly retrieve dates, names, times and other data.
- Ability to work and complete assignments on time despite frequent stressful, emergency, critical or unusual 'interruptions; ability to participate in (and lead when necessary) all departmental and hotel-wide meetings.
- Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, governmental regulations, operating and maintenance instructions, and procedure manuals.
- Ability to write reports, business correspondence and procedure manuals.
- Ability to speak effectively before groups of customers, associates of organization, associates and the general public and to optimally present information and respond to questions.
- Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference and volume.
- Ability to apply concepts of basic algebra and geometry.
EDUCATION/EXPERIENCE
Bachelor's degree (B. A.) from four-year college or university preferred. A minimum of 5 years’ progressive hotel accounting experience with a luxury or ultra-luxury property.
CERTIFICATES AND LICENSES
Certified Public Accountant designation preferred.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the associate is regularly required to stand; sit and talk or hear, may remain stationary at times throughout work periods, and satisfactorily communicate with guests and co-workers to their understanding.
The associate is frequently required to walk; use hands to finger, handle, or feel and reach with hands and arms. The associate is occasionally required to stoop, kneel, crouch, or crawl. The associate must regularly lift and /or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.
GROOMING
All associates must maintain a neat, clean and well-groomed appearance (specific standards available.)
The Lodge at Bodega Bay is an equal employment opportunity employer. Company policy prohibits unlawful discrimination based on race, color, national origin, ancestry, ethnicity, religion (including religious dress and grooming), sex, gender, sexual orientation, gender identity (including gender-related appearance and behavior), partnership status, pregnancy (childbirth, breastfeeding, or related medical condition), age, physical or mental disability, medical condition, military or veteran status, status as a victim of domestic violence, sexual assault, or stalking, genetic information, marital status, ethnicity, alienage, citizenship status or any other protected classification, in accordance with applicable federal, state, and local laws. Consistent with the American’s With Disabilities Act, applicants may request accommodation needed to complete the application process. Please contact the People and Culture Department if you have any questions regarding this policy.
PAY SCALE
The pay scale for this position is between $95,000 to $140,000 per year. This is the pay range for this position that the Hotel reasonably expects to pay. Decisions regarding individual wage rates will be based on a number of factors, such as experience, type of hotel experience, and education.
Job Type: Full-time
Pay: $100,000.00 - $150,000.00 per year
Benefits:
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible spending account
- Health insurance
- Paid sick time
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Experience:
- Hotel: 5 years (Preferred)
License/Certification:
- CPA (Preferred)
Ability to Commute:
- Bodega Bay, CA 94923 (Required)
Work Location: In person
Salary : $95,000 - $140,000